The Communications and Digital Government Regulatory Authority has taken measures to protect community members from unwanted and random marketing calls, which a large number of people may complain about due to the amount of daily calls they receive at inappropriate times promoting financial, banking and real estate services and products.
Etisalat and Du stated that customers subscribing to their services can stop annoying marketing calls through simple steps, which include sending a text message to the number 1012 and writing the word “report,” followed by a space, then the phone number you want to report.
People can also register for free in the “Do Not Call Record” service in order to stop or reduce the rate of receiving unwanted marketing calls, and the possibility of effectively blocking calls and marketing messages by providing the Do Not Call Record service to protect them from receiving unwanted, random or harmful promotional calls, especially outside the country. Official working hours (9:00 am to 6:00 pm) People can register for this service via the Etisalat company’s website, where they can add your phone number to be included in the Do Not Call Registry service, or send a text message to the number 1012 and send the DNCR code.
Direct marketing telephone calls also expose establishments to punishment, as all commercial establishment owners must respect consumer privacy and not market via direct telephone communication. The responsible authorities hold violating establishments accountable in the event of a complaint from consumers due to the negatives caused by these annoying marketing calls, the most important of which is violation of privacy. Consumers through calling at inappropriate times, extreme insistence in offering services even if the consumer refuses, and repeated contact with the consumer despite having previously rejected the service or offer.
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