Recently, McDonald’s announced that it will carry out an important change in the operation of its restaurants in the United States, with which it will break a tradition of decades. In the long term, Customers will not be able to refill drinks themselves., but they must request it from an employee. This could mean that some locations charge an extra fee for doing so.
Within the world of fast food, McDonald’s is undoubtedly one of the most relevant brands, considered by many to be the leading company, not only in the United States but also worldwide. In that sense, the brand managed to build a huge customer base and loyalty that is followed by other companies as a model.
One of the several issues that identifies the fast food chain is the fact of being able refill drinks purchased for free and with the machine available to do it as many times as you want. However, this will end and it could bring with it another modification.
McDonald’s will remove an important tradition from its restaurants in the United States.
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McDonald’s could start charging an extra fee for refilling drinks in the United States
The decision to remove the machines also included the announcement that an extra charge may begin to be charged for drink refills. However, this would not be an obligation for all restaurants, but would depend on each particular case. As McDonald’s announced, the possibility of adding a charge or not for a refill would be up to the decision of each franchise.
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