Court includes more than 300 employees; company says layoffs are part of “regular business planning”
Zappos, an Amazon subsidiary, laid off about 20% of its employees in January, which includes just over 300 employees. The information is from the American newspaper The Wall Street Journal.
Described as part of broader layoffs at the company, the cuts concern the customer service staff at the online clothing and footwear retailer. Amazon bought the company in 2009, according to the North American newspaper.
To the Wall Streetcompany spokeswoman Laura Davis said the cuts are part of regular business planning and have taken place “to ensure Zappos is set up to continue to provide an exceptional customer experience for the long term”.
In addition to front desk employees, Zappos also laid off Tyller Williams, a career company executive and right-hand man to former CEO Tony Hsieh, who died in 2020 aged 46. Williams left the company in the latest wave of layoffs as part of a company overhaul.
In mid-January, Amazon began a wave of layoffs that are expected to include 18,000 employees over the course of the year.
BIG TECHS
Mass layoffs have become a phenomenon in the media and technology industry. The 2nd half of 2022 had similar episodes of staff cuts in companies around the world. Here are the cuts announced since the start of the covid-19 pandemic in February 2020:
- amazon: plans to lay off 18,000 workers by the end of this year;
- Paramount Global: started cuts in its commercial team in November. According to deadline, fewer than 100 layoffs are scheduled in New York and Los Angeles. The measure came shortly after John Halley, the new head of the Paramount Advertisingtaking office in September;
- roku: dismissed 200 employees in the USA. He stated that the plan would slow down “the growth rate of the company’s operating expenses in 2023 due to current economic conditions”;
- Warner Bros. discovery: laid off 150 employees as part of a broad restructuring that began in April, when WarnerMedia was sold to Discovery;
- walt disney company: plan freeze hiring and cut jobs;
- Netflix: reduced its animation department, impacting 30 employees. In June there was already accomplished 300 dismissals;
- NBCUniversal: fired 37 employees in a channel restructuring process;
- Coinbase: announced in June the reduction of 18% of full-time jobs (1,100 people);
- Shopify: cut about 10% of its global workforce, equaling about 1,000 people;
- Microsoft: carried out an undetermined number of dismissals (according to axlesless than 1,000) in several departments in October 2022. On Wednesday (Jan 18), it announced the dismissal of 10,000 employees until the 3rd quarter of 2023;
- Phillips: the Dutch company announced another 6,000 layoffs by 2025 after communicating the departure of 4,000 people in October 2022;
- hp: announced that it would lay off 4,000 to 6,000 people by 2025;
- Tesla: Elon Musk’s company reduced the number of employees by 10% by “overstaffing in many areas”;
- IBM: announced that it will cut 3,900 people from its staff after the lower-than-expected result in the 2022 financial statement;
- Spotify: the streaming music and podcasts service also said it would lay off 600 employees. “In an effort to drive more efficiencies, control costs and streamline decision-making, I have decided to restructure our organization.”said Spotify CEO Daniel Ek.
The media industry has suffered a similar impact. O Protocoldigital newspaper technology news website Political, released in 2020, was closed on November 15. It earned US$ 4.8 million in 2022 – a decrease of 11.8% compared to the previous year (US$ 5.4 million). A Outside Mediawoutdoor media group, dismissed 12% of its workforce in November.
A morning brewbusiness media company, announced that will lay off 14% of its staff because of “uncertainties” in the economy that have been scaring advertisers.
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