Al Ain (WAM)
The subsidized food centers for citizens of Al Ain City Municipality continue to provide their distinguished services, through the use of modern systems and the provision of promotional offers, which come in accordance with the municipality’s priorities in providing distinguished and smart services to make customers happy. Al Ain City Municipality is constantly seeking to develop the service of food commodities subsidized to the citizen families, as a wide range of food commodities have been included, bringing the number of foodstuffs approved in the system to 299, such as flour, sugar, coffee, vegetable oils, mineral water, ghee and honey beside rice and many others of high quality. At competitive prices for local markets, which meet the needs of the Emirati family, in addition to providing service in a large number of centers and outlets, according to flexible working hours that suit all categories of customers. Alia Al Ketbi, Head of the Social Responsibility Department at Al Ain City Municipality, confirmed the municipality’s keenness to provide the service in accordance with the requirements of customers, as suggestions, inquiries and complaints that contribute to the development of the service are received through the Abu Dhabi Government Contact Center 800555, and direct communication with customers is made by the work team. Based on providing the service to solve the feedback and provide the requirements. She explained that the food distribution centers provide their services in 37 centers and outlets in various areas of Al Ain during weekdays from seven in the morning until eight in the evening in the main center “Al Ain Industrial”, and from eight in the morning until three in the evening in the other centers of the Al Ain City Municipality. Customers can also obtain the service of subsidized materials in a number of Al Ain Cooperative Society branches distributed in Al Ain city areas from eight in the morning until midnight, seven days a week, in addition to the availability of the service electronically through the “Tamm” and “Smart Hub” platforms. To ensure that the service reaches the largest number of customers. In addition to providing home delivery service for a nominal fee, while it is provided free of charge to senior citizens and people of determination. Al-Ketbi said that, based on the desire of a large segment of citizens, a group of organic materials has been added, “34” organic substances that are sold in the main center in the industrial area, such as cheese and dairy, to contribute to the promotion of public health in the community, and the municipality of Al Ain is also cooperating with the main operator. Agthia and approved suppliers to offer seasonal promotions on a large number of food items and commodities, especially during religious and national occasions.
Al Ain City Municipality called on the national families to benefit from the food commodity service through registration and obtaining the service through the Tamm platform, where every citizen who holds a summary under registration has the right to obtain the service, and the head of the family has the right to issue more than one subsidized food card based on the number of registered wives In the entry summary.
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