The recent cyberattacks on Banco Santander and Ticketmaster, which have caused the credentials of millions of customers of both companies to be exposed, may reach courts on the other side of the Atlantic. A United States law firm, The Lyon Firm, specialist in class actions (class action), has opened the door for those affected by the theft of their data to take legal action for damages. The first step, as announced by the law firm on its website, is to initiate an investigation to find out the facts in detail, as well as to add the greatest number of injured parties to the lawsuit.
The law firm based in Cincinnati, in the State of Ohio, points in its statement to Snowflake, a data storage and analysis company in whose cloud the personal information of the bank’s clients and the sales platform were located. on-line of event tickets; but also towards ShinyHunters, a group of hackers that asked for two million dollars for the rescue of the data of 30 million customers, the credit card numbers of 28 million people, the balances of six million accounts and personal information of Banco Santander staff. These hackers They also acknowledged being responsible for illegally accessing the information of 560 million Ticketmaster users, which includes everything from email addresses and phone numbers to sales details and part of the bank card data.
Banco Santander made public on May 14 that it suffered “unauthorized access” to a database that contains information on the entity’s clients, both its local operations and its subsidiaries in Chile and Uruguay. The banking entity led by Ana Botín assured in a statement sent to the National Securities Market Commission (CNMV) that said cyberattack did not pose any danger to its clients’ savings, since “there is no transactional information or access credentials or passwords of internet banking that allow operating with the bank” within the information hosted in Snowflake.
Even so, on May 29, the bank notified the Vermont Attorney General of this data breach after discovering that “an unauthorized actor accessed and deleted confidential information from the company’s computer network,” according to The Lyon Firm, in his statement released this Friday. “More details about the incident are expected in the coming days, but the breach is believed to have originated from an attack on the Snowflake cloud environment, which may affect hundreds of millions of people around the world,” the firm says. of lawyers.
In any case, in search of clients to represent in the class action lawsuit, the firm points out that, after carrying out an initial investigation, Santander notified the affected clients of the violation of their data. “If you received a notification letter from the bank, it is important to understand that you may be at greater risk of fraud and identity theft,” the lawyers indicate.
The Santander case adds to the preliminary investigations related to Ticketmaster, which was also a victim of the hacking to Snowflake, Live Nation Entertainment, the ticketing portal’s parent company, confirmed in late May. The company opened an internal investigation to clarify the incident. Even so, the lawyers recommend that clients “begin to mitigate their personal security risks,” as stated in a message published on the firm’s website on June 12, in which they offer their services.
Almost 10,000 clients
Boston-based Snowflake has nearly 10,000 customers. The security breach suffered by the company has put it in the focus of different American law firms, which see the possibility of filing class actions seeking to compensate for the damages caused. In fact, the Ohio firm has an open general investigation into the cloud data breach to clarify whether other clients were also affected by the cyberattack.
The technology giant is already involved in a class action lawsuit in the US court for alleged securities fraud between September 16, 2020 and March 2, 2022. Last April, a group of investors denounced the company for creating a false appearance about the demand for their products and services. According to the letter, Snowflake would have offered significant discounts to its customers before its IPO, which “temporarily boosted sales but would not be sustainable afterwards.” This action caused a “negative impact” on customers, as well as on revenues and profit margins, they conclude.
The class action It is a very popular way of litigating in the United States and there are numerous law firms specialized in these lawsuits. The fact that law firms initiate these investigations does not imply that the judicial phase is opened, nor does even the presentation of the claim in court open this avenue immediately. Before analyzing the facts, the court in charge of settling the case must oblige the office that will lead the defense of the interests of the plaintiffs to make a final public call so that those affected who wish to do so can join.
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