Brazilian consumers can now file, in Portuguese, complaints about conflicts arising from international consumer relations, including tourism. The international platform consume now it has a version in Brazil.
According to information from the Ministry of Justice and Public Security, through the website “Brazilian consumers will be able to receive guidance on additional measures they can adopt to solve their problem and tips on how to avoid the most practiced scams and frauds”.
In September of last year, the Ministry, through the National Consumer Secretariat (Senacon), signed an agreement to join the platform, to provide yet another protection mechanism for Brazilian consumers, in order to safeguard cross-border consumer relations and allow that Brazil cooperate effectively with other countries and international organizations.
As it is an international platform, consumers will not always have their complaints effectively dealt with by a national body, but the registration of complaints allows governments and protection agencies to identify trends in fraud and misleading practices and formulate public policies to combat them.
Econsumer.gov also presents statistics that guide public policy. It is administered by the Federal Trade Commission (FTC – Federal Trade Commission) of the United States and belonging to member countries of the International Consumer Inspection and Protection Network (ICPEN – International Consumer Protection and Enforcement Network).
* With information from the Ministry of Justice and Public Security
See too
+ Horoscope: check today’s forecast for your sign
+ Video: Driver leaves Tesla car on autopilot and sleeps on SP highway
+ Food stamps: understand what changes with new rules for benefit
+ See which were the most stolen cars in SP in 2021
+ Expedition identifies giant squid responsible for ship wreck in 2011
+ Everything you need to know before buying a crockpot
+ Discovered in Armenia most eastern aqueduct of the Roman Empire
+ US Agency warns: never wash raw chicken meat
+ Passenger attacks and pulls out two stewardess teeth
+ Aloe gel in the drink: see the benefits
+ Lemon-squeezing trick becomes a craze on social media
+ Lake Superior: the best freshwater wave in the world?
#Consumers #Brazil #access #international #whistleblowing #platform #ISTOÉ #DINHEIRO