The Roads and Transport Authority in Dubai is committed to providing advanced services for the benefit of people of determination in accordance with the highest international standards applied in the field of transportation and public transportation, with the aim of enabling people of determination to carry out their daily lives with ease, ensuring their integration into society and carrying out their professional and family responsibilities like other members of society.
The list below includes the most prominent services that people of determination benefit from, available in the use of public transportation of all kinds.
1. The personal Nol card provides people of determination free transportation on some public transportation such as the metro and buses within Dubai only.
2. Providing buses with all amenities and ease of use for people of determination in terms of lowering the level of floors, and enabling passengers to use them without effort.
3. Providing service request buttons, at the passenger seat level.
4. Provide air-conditioned canopies for passengers.
5. Designing and implementing marine transport stations, according to the requirements of the People of Determination, to enable them to use these stations, easily and conveniently.
6. Enabling people of determination to use the water bus, as the bus was designed to fit their entry easily.
7. Providing spacious seating areas inside the water bus, for the use of people of determination, as it can accommodate three wheelchairs.
8. The crew members of the maritime transport facilities help the people of determination with ease in boarding the boat, and there is an employee to provide assistance at each berth.
9. Providing guidance screens inside the water bus, to give general information about the water bus and safety measures.
10. Designing the Dubai Ferry to serve all segments of society, including people of determination.
11. Providing suitable places for two wheelchairs, in the Dubai Ferry.
12. Designing the seats, so that they are foldable, by 20%, to suit the requirements of the People of Determination and provide an appropriate space to facilitate the entry and exit of wheelchairs and to maintain stability in the cabin.
13. Guiding paths cantilevered, on floors in train stations, to guide the visually impaired people of determination.
14. Designing all ticket sales windows so that they are easily accessible to people of determination who use wheelchairs.
15. Providing private bathrooms for people of determination.
16. Special spaces for wheelchair users, on all trains.
17. Audible and visual warning signs, when doors to trains are closed.
18. Providing elevators with large areas, sufficient to allow the movement of wheelchairs inside the train stations.
19. Providing closed circuit television for people of determination with hearing disabilities.
20. Audio advertisements for the visually impaired.
21. Special handles, at a suitable height.
22. Stop button, used in case of emergency.
23. Equipping the stations with escalators, equipped with longitudinal grips on the sides, in order to avoid any damage.
24. Lighting along the escalator, to improve visibility.
25. Providing ramps from the car park to the station entrance, taking into account that the slopes have a rough, non-slip surface, and providing the ramps with grabs on both ends, and along the slope.
26. Color differences for floors and slopes to make them easy to distinguish.
27. Ground signs, which facilitate the movement of people of determination with visual impairments, by following the ground movements, which guide them to the gates, or to the designated locations for them in the vehicles.
28. Providing a special parking service for people of determination near the main entrances.
29. The availability of automatic entrances and doors, to facilitate the entry and exit process.
30. The space for wheelchairs for people of determination in locomotives near the door.
31. Equipping the stations with public telephones, at a low level, to enable people of determination to use them.
32. Wide gates to facilitate wheelchair entry for people of determination.
33. Operating 5 taxis to meet the requirements of people with disabilities, operating 24 hours a day, covering all regions of the Emirates, and driven by trained and qualified drivers.
34. Providing taxis for people of determination with the following facilities with special cranes to carry chairs for people of determination, artificial respiration devices and a wheelchair inside the vehicle, in addition to seats for those accompanying them.
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