The Union of Water and Electricity announced the completion of the installation of more than 450,000 smart meters, including 220,000 smart electricity meters and 240,000 smart water meters, 65% of the total number targeted to be installed as part of its project to transform into the first smart metering system of its kind in the Middle East.
The Director General of the Union of Water and Electricity, Mohamed Saleh, said that the Union Water and Electricity project is part of a long-term vision to advance the digital transformation process through the use of smarter technologies, which contributes to self-improvement of the service provided and achieving a higher level of customer expectations.
Saleh said that the project to replace traditional mechanical meters with smart meters is ambitious and unique, as the company won international awards such as the Golden Shield Award for Best Technology in the Information Technology Awards category within the International Stevie Awards 2020, which confirms the company’s constant endeavor to
Achieving the desired leadership, by adopting the latest technologies and international best practices related to the field of services it provides.
He explained that the project will achieve many qualitative advantages, both at the internal operational level and at the level of service provided to customers, as the new system will allow reading consumption rates first-hand with extreme accuracy and from a distance, while reading the traditional meter takes about 70 seconds on average, with an accuracy of about
97%, a reading of seven smart meters is taken in one second with an accuracy of more than 99.9%, and the readings of all new smart consumption meters will be taken in a period not exceeding a few hours, compared to thousands of hours consumed for the same action under traditional meters, where the smart meter is characterized by the exceptional speed of
Through the possibility of stopping and reconnecting the service automatically, and even the automatic update of the programs used remotely.
He pointed out that the project will facilitate the discovery of errors and unusual deviation factors in consumption, such as potential leaks and their focal points, as well as shortening the time and achieving greater flexibility in carrying out repairs, as the response time to repair the meter will decrease from a period that may extend to months in some
cases, to no more than 48 hours under the new system, which will also be reflected in the time of completion of the necessary repairs in leaks and extensions, if any.
He stated that the smart meter system contributes, through the results of the analytical processes, to the large data that it will provide in the development of long-term plans, whether at the level of the future needs of the regions or the quality of service provided and consumer preferences, and will also allow the consumer to identify its pattern.
Consumer and control, and thus rationing and directing, and other advantages and possibilities, which will be activated successively with the progress in the implementation of the project.
He added that one of the advantages of the project is raising the level of occupational and public health and safety, as getting rid of meter readings traditionally in mechanical meters will reduce work injuries caused by handling various equipment and heavy manhole covers, as well as exposure to high weather heat.
and traffic accidents.
Saleh stressed that integrating the new smart meter system into the internal process systems will improve the response systems to customers’ inquiries and complaints, as well as their overall impact on the good management of resources and the stability of service prices.
He explained that the project is in line with the government’s endeavors to reduce carbon emissions and achieve sustainability in the energy sector, and is in line with the state’s directions in a comprehensive transformation towards smart solutions and harnessing them to provide efficient and quality services in various service sectors, pointing out that the Union
Water and Electricity recently entered into a partnership with one of the specialized service providers, in order to provide the necessary infrastructure to build a M2M (3G/4G) network dedicated to the actual electronic connection of the new meters.
The Union of Water and Electricity announced the completion of the installation of more than 450,000 smart meters, including 220,000 smart electricity meters and 240,000 smart water meters, 65% of the total number targeted to be installed as part of its project to transform into the first smart metering system of its kind in the Middle East.
The Director General of the Union of Water and Electricity, Mohamed Saleh, said that the Union Water and Electricity project is part of a long-term vision to advance the digital transformation process through the use of smarter technologies, which contributes to self-improvement of the service provided and achieving a higher level of customer expectations.
Saleh said that the project to replace traditional mechanical meters with smart meters is ambitious and unique, as the company won international awards such as the Golden Shield Award for Best Technology in the Information Technology Awards category within the International Stevie Awards 2020, which confirms the company’s constant endeavor to
Achieving the desired leadership, by adopting the latest technologies and international best practices related to the field of services it provides.
He explained that the project will achieve many qualitative advantages, both at the internal operational level and at the level of service provided to customers, as the new system will allow reading consumption rates first-hand with extreme accuracy and from a distance, while reading the traditional meter takes about 70 seconds on average, with an accuracy of about
97%, a reading of seven smart meters is taken in one second with an accuracy of more than 99.9%, and the readings of all new smart consumption meters will be taken in a period not exceeding a few hours, compared to thousands of hours consumed for the same action under traditional meters, where the smart meter is characterized by the exceptional speed of
Through the possibility of stopping and reconnecting the service automatically, and even the automatic update of the programs used remotely.
He pointed out that the project will facilitate the discovery of errors and unusual deviation factors in consumption, such as potential leaks and their focal points, as well as shortening the time and achieving greater flexibility in carrying out repairs, as the response time to repair the meter will decrease from a period that may extend to months in some
cases, to no more than 48 hours under the new system, which will also be reflected in the time of completion of the necessary repairs in leaks and extensions, if any.
He stated that the smart meter system contributes, through the results of the analytical processes, to the large data that it will provide in the development of long-term plans, whether at the level of the future needs of the regions or the quality of service provided and consumer preferences, and will also allow the consumer to identify its pattern.
Consumer and control, and thus rationing and directing, and other advantages and possibilities, which will be activated successively with the progress in the implementation of the project.
He added that one of the advantages of the project is raising the level of occupational and public health and safety, as getting rid of meter readings traditionally in mechanical meters will reduce work injuries caused by handling various equipment and heavy manhole covers, as well as exposure to high weather heat.
and traffic accidents.
Saleh stressed that integrating the new smart meter system into the internal process systems will improve the response systems to customers’ inquiries and complaints, as well as their overall impact on the good management of resources and the stability of service prices.
He explained that the project is in line with the government’s endeavors to reduce carbon emissions and achieve sustainability in the energy sector, and is in line with the state’s directions in a comprehensive transformation towards smart solutions and harnessing them to provide efficient and quality services in various service sectors, pointing out that the Union
Water and Electricity recently entered into a partnership with one of the specialized service providers, in order to provide the necessary infrastructure to build a M2M (3G/4G) network dedicated to the actual electronic connection of the new meters.
The Union of Water and Electricity announced the completion of the installation of more than 450,000 smart meters, including 220,000 smart electricity meters and 240,000 smart water meters, 65% of the total number targeted to be installed as part of its project to transform into the first smart metering system of its kind in the Middle East.
The Director General of the Union of Water and Electricity, Mohamed Saleh, said that the Union Water and Electricity project is part of a long-term vision to advance the digital transformation process through the use of smarter technologies, which contributes to self-improvement of the service provided and achieving a higher level of customer expectations.
Saleh said that the project to replace traditional mechanical meters with smart meters is ambitious and unique, as the company won international awards such as the Golden Shield Award for Best Technology in the Information Technology Awards category within the International Stevie Awards 2020, which confirms the company’s constant endeavor to
Achieving the desired leadership, by adopting the latest technologies and international best practices related to the field of services it provides.
He explained that the project will achieve many qualitative advantages, both at the internal operational level and at the level of service provided to customers, as the new system will allow reading consumption rates first-hand with extreme accuracy and from a distance, while reading the traditional meter takes about 70 seconds on average, with an accuracy of about
97%, a reading of seven smart meters is taken in one second with an accuracy of more than 99.9%, and the readings of all new smart consumption meters will be taken in a period not exceeding a few hours, compared to thousands of hours consumed for the same action under traditional meters, where the smart meter is characterized by the exceptional speed of
Through the possibility of stopping and reconnecting the service automatically, and even the automatic update of the programs used remotely.
He pointed out that the project will facilitate the discovery of errors and unusual deviation factors in consumption, such as potential leaks and their focal points, as well as shortening the time and achieving greater flexibility in carrying out repairs, as the response time to repair the meter will decrease from a period that may extend to months in some
cases, to no more than 48 hours under the new system, which will also be reflected in the time of completion of the necessary repairs in leaks and extensions, if any.
He stated that the smart meter system contributes, through the results of the analytical processes, to the large data that it will provide in the development of long-term plans, whether at the level of the future needs of the regions or the quality of service provided and consumer preferences, and will also allow the consumer to identify its pattern.
Consumer and control, and thus rationing and directing, and other advantages and possibilities, which will be activated successively with the progress in the implementation of the project.
He added that one of the advantages of the project is raising the level of occupational and public health and safety, as getting rid of meter readings traditionally in mechanical meters will reduce work injuries caused by handling various equipment and heavy manhole covers, as well as exposure to high weather heat.
and traffic accidents.
Saleh stressed that integrating the new smart meter system into the internal process systems will improve the response systems to customers’ inquiries and complaints, as well as their overall impact on the good management of resources and the stability of service prices.
He explained that the project is in line with the government’s endeavors to reduce carbon emissions and achieve sustainability in the energy sector, and is in line with the state’s directions in a comprehensive transformation towards smart solutions and harnessing them to provide efficient and quality services in various service sectors, pointing out that the Union
Water and Electricity recently entered into a partnership with one of the specialized service providers, in order to provide the necessary infrastructure to build a M2M (3G/4G) network dedicated to the actual electronic connection of the new meters.
The Union of Water and Electricity announced the completion of the installation of more than 450,000 smart meters, including 220,000 smart electricity meters and 240,000 smart water meters, 65% of the total number targeted to be installed as part of its project to transform into the first smart metering system of its kind in the Middle East.
The Director General of the Union of Water and Electricity, Mohamed Saleh, said that the Union Water and Electricity project is part of a long-term vision to advance the digital transformation process through the use of smarter technologies, which contributes to self-improvement of the service provided and achieving a higher level of customer expectations.
Saleh said that the project to replace traditional mechanical meters with smart meters is ambitious and unique, as the company won international awards such as the Golden Shield Award for Best Technology in the Information Technology Awards category within the International Stevie Awards 2020, which confirms the company’s constant endeavor to
Achieving the desired leadership, by adopting the latest technologies and international best practices related to the field of services it provides.
He explained that the project will achieve many qualitative advantages, both at the internal operational level and at the level of service provided to customers, as the new system will allow reading consumption rates first-hand with extreme accuracy and from a distance, while reading the traditional meter takes about 70 seconds on average, with an accuracy of about
97%, a reading of seven smart meters is taken in one second with an accuracy of more than 99.9%, and the readings of all new smart consumption meters will be taken in a period not exceeding a few hours, compared to thousands of hours consumed for the same action under traditional meters, where the smart meter is characterized by the exceptional speed of
Through the possibility of stopping and reconnecting the service automatically, and even the automatic update of the programs used remotely.
He pointed out that the project will facilitate the discovery of errors and unusual deviation factors in consumption, such as potential leaks and their focal points, as well as shortening the time and achieving greater flexibility in carrying out repairs, as the response time to repair the meter will decrease from a period that may extend to months in some
cases, to no more than 48 hours under the new system, which will also be reflected in the time of completion of the necessary repairs in leaks and extensions, if any.
He stated that the smart meter system contributes, through the results of the analytical processes, to the large data that it will provide in the development of long-term plans, whether at the level of the future needs of the regions or the quality of service provided and consumer preferences, and will also allow the consumer to identify its pattern.
Consumer and control, and thus rationing and directing, and other advantages and possibilities, which will be activated successively with the progress in the implementation of the project.
He added that one of the advantages of the project is raising the level of occupational and public health and safety, as getting rid of meter readings traditionally in mechanical meters will reduce work injuries caused by handling various equipment and heavy manhole covers, as well as exposure to high weather heat.
and traffic accidents.
Saleh stressed that integrating the new smart meter system into the internal process systems will improve the response systems to customers’ inquiries and complaints, as well as their overall impact on the good management of resources and the stability of service prices.
He explained that the project is in line with the government’s endeavors to reduce carbon emissions and achieve sustainability in the energy sector, and is in line with the state’s directions in a comprehensive transformation towards smart solutions and harnessing them to provide efficient and quality services in various service sectors, pointing out that the Union
Water and Electricity recently entered into a partnership with one of the specialized service providers, in order to provide the necessary infrastructure to build a M2M (3G/4G) network dedicated to the actual electronic connection of the new meters.