The launch of Apple's Vision Pro in the US, with its price of $3,500, seemed to promise a revolution in the user experience of augmented reality headsets. While we await an announcement for the European release, a few days after the end of the 14-day trial period offered by Apple in the States, a growing number of buyers have begun to express their disappointment on social media, announcing their decision to return the device . The inconvenience caused by the weight of the headset is among the most cited reasons for these returns. Several users have complained of headaches and nausea caused by using the headset. In particular, the weight of the device, concentrated mainly in the front part, has been the subject of numerous complaints.
In addition to the hardware issue, many users complain that the Vision Pro does not offer enough productivity for the price. A user noted on Threads that looking at Figma screens made him dizzy, and that the device was not applicable to his work. An engineer he wrote on social media platform Carter Gibson, a senior manager at Google, highlighted how fine details such as window and file management represent an obstacle to productivity. Mark Zuckerberg, CEO of Meta, also did not fail to highlight the defects of Vision Pro, but in this case good faith is questionable: Zuckerberg produces Quest 3, the rival headset.
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