How much does it cost to keep a pet in Mexico?
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If you have planned a Travel by plane and you can’t leave your pet at home, either because you will miss her a lot or because you simply don’t have someone to take care of her, the Federal Consumer Attorney’s Office (prophecy) tells you what to do.
The first thing you should do is approach the airline to review its terms and conditions of transportation and comply with the requirements, such as presenting the original and a copy of the vaccination certificate and the responsive letter.
“It is important to bear in mind that only service animals (including guide dogs) and emotional support animals may travel in the cabin, so the airline must inform the applicable operational security measures in advance,” clarifies the Attorney General’s Office.
Users will have to show the medical prescription on letterhead issued by an institution or by a doctor specializing in mental health, certifying that they must travel with one of these animals.
While animals that are not service or emotional support will have to travel in the cargo compartment, they must be transported in cages or containers that will have to be provided by the passenger, who previously had to condition them with absorbent material, food and water.
Regarding brachycephalic species, such as the Boxer or Pug breeds, they can only be transported by air when the passenger provides a responsive letter for possible damage or death of the animal, without responsibility of the airline.
Profeco also clarified that when it comes to international travel, they must review in advance the requirements of the authorities of each country to travel with pets.
Finally, they commented that if a provider fails to provide the service in the terms of the contract, consumers have up to one year to file a complaint, which can be done via conciliaexpres@profeco.gob.mx, in one of the 38 Offices Consumer Defense in the country or through its official page.
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