Maserati is not only concerned with developing high-performance supercars that are the envy of the world, but also with looking after the relationship with its customers right from the purchase process of each car. For this reason the car manufacturer of the Trident has decided to launch the Personal Service Lab, a set of services and initiatives that meet the needs of customers. In this sense, there are two new proposals presented by Maserati: we are talking about Pick-up & Delivery and Courtesy Car services.
Service Pick-up & Delivery, available at any time and directly at home, has been tailor-made according to the needs and requirements of customers, so that the maintenance of your car becomes even easier: the program in fact provides for the collection and return of the car directly to the address provided. Service Courtesy CarInstead, it allows customers to enjoy another Maserati car while their own is in the workshop for maintenance. Both services can be purchased both during and after the purchase of the car at any dealership of the Trident house: Maserati has announced that both initiatives are currently available in the EMEA region, and that by the end of 2022 they will be available in the other regions.
“Maserati has recently developed a new approach oriented to make the experience of its customers unique. Now more than ever, the brand looks to the future of innovation, building increasingly personalized experiences and tailor-made products, capable of exceeding customer expectations and reflecting their daily needs. – reads an official note issued by Maserati – The result is a flexible and personalized approach. This cutting-edge vision is operational with the introduction of two new programs designed to deliver a very high level experience. Through the services offered by Maserati Personal Service Lab, the Brand guarantees a unique, innovative and forward-looking Customer Experience “.
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