Firm the non-best. Be extremely honest. Don’t imagine a job as a family. Behind Netflix’s success is an outspoken culture where you are allowed to take as much vacation as you want, but boss licking is forbidden.
Fritz is a wonderful guy who works hard. However, the imprint of the work is quite mediocre. You are the forerunner of Fritz. Will you fire him?
The question is posed on the stage of the Nordic Business Forum in Oslo by a professor Erin Meyer. He asks his Nordic audience to point out if they would be willing to give Fritz a pair of shoes. Only a few hands rise, most of them uncertainly.
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