Coppel is a Mexican company that provides various services, including granting loans without many requirements, which is why it has been one of the most sought after options for people who do not have the information or receipts to access other types of loans. This week, it was announced that The company had suffered an attack and that the debts of some users have been affected. What happened and what should you do?
If you have a debt in Coppel and you are paying it from the United States, You should know that the company suffered a security incident that has caused a lot of confusion. Through a statement, the company accepted that it had presented a failure in its systems. However, it ensures that the information of its clients, employees and suppliers is secure.
However, Coppel's systems were failing, preventing many people from making the corresponding payment on their debt for a few days. For this reason, In some accounts, interest began to be reflected due to the lack of payment at the correct time. The good news is that Coppel has already spoken out about it.
Through a statement, it was reported that the default interest that has been generated on the Coppel credit due to the inconveniences of recent days will not be charged. In fact, The same company will be in charge of eliminating these interests. Although, only for those who could not pay their credit between April 15 and 23.
Based on the above, if your payment deadline was last week, and you were unable to make the payment due to a systems failure, Coppel will not charge you interest. However, It is necessary that you immediately pay your corresponding debt, now that your income has been restored.
What happens if my debt disappeared from Coppel after the hack?
The Coppel cybersecurity incident attracted attention, as many users claimed that their debts disappeared from the system. Most were relieved by that situation. But will they really be exempt from paying after the hack?
Likewise, legal specialists recalled that, according to the Mexican tax code, It is not possible to ignore a debt even though it is not reflected in the systems. So now you know, if you have any outstanding credit with Coppel, you have to continue complying with your obligations.
Finally The company shared that all its services have begun to be restored graduallyso customers can now collect their remittances, request personal loans and purchase items at their branches.
#pay #Coppel #United #States #happen #debt #global #failure