Dubai Roads is looking into developing services in Al Rashidiya, Umm Suqeim and Al Khawaneej

The Customers Council of the Roads and Transport Authority, in cooperation with the Community Development Authority in Dubai, recently held three dialogue sessions in the neighborhood councils in the areas of Al Rashidiya, Umm Suqeim, and Al Khawaneej. The sessions aimed to listen to the suggestions, observations and ideas of the people of those areas, within the framework of interest in taking the opinions of the public. And work to develop services to achieve the strategic goal of “customer happiness.”

The sessions were chaired by Mohammed Obaid Al Mulla, Member of the Board of Directors, Chairman of the Customers Council of the Roads and Transport Authority, and were attended by a number of executive directors, directors of departments and divisions, employees of institutions, and relevant sectors of the Authority, in addition to representatives of the Community Development Authority, and a number of residents of the Rashidiya and Umm Suqeim areas. And Al Khawaneej.

The sessions included a visual presentation on the Roads and Transport Authority’s strategic plan 2023-2030, the customer experience strategy, the Authority’s various services and communication channels, the services allocated to citizens, the services allocated to people of determination, the design of facilities, facilities and infrastructure in accordance with the best and finest international practices and standards, and road projects to serve… Residential areas, surveys and mobility characteristics in the Emirate of Dubai.

Mohammed Al Mulla pointed out that the Roads and Transport Authority pays great attention to developing and providing innovative and sustainable road and transportation services, and raising the experience of customers from the neighborhoods in Dubai to the highest levels, stressing the authority’s keenness to make the public happy and provide services that raise the reputation and status of the emirate..

He praised the vital role played by the Community Development Authority through the services and initiatives it provides for the citizens of the country and the Emirate of Dubai in particular, and appreciated the cooperation of partners from government and private agencies in translating the authority’s vision, to achieve global leadership in easy and sustainable mobility..