The Tax Agency has created special attention points in its offices in the province of Valencia for those affected by DANA, “both in relation to information and assistance needs regarding the tax measures implemented. [todo el paquete de ayudas se explica en esta información]as to facilitate the completion of any related procedure.”
Meanwhile, citizens assigned to the Catarroja Administration, which remains closed, “can go to any administration of the Tax Agency of the province of Valencia, where they will be offered all the information they need, and a specific protocol will be established to telephone attention, so that all telephone calls to this administration will be answered by the Agency,” the institution continues.
It is also planned to incorporate a specific section in the electronic headquarters of the Tax Agency that compiles all the relevant information for those affected by DANA. This section will include direct access to a chat and a telephone appointment request so that the Agency staff can directly assist those affected.
“Taking into account that there are areas without internet, a specific telephone number will also be published as soon as possible in the electronic headquarters to answer the calls that those affected need to make,” says the Ministry of Finance.
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