Muscovites in need of help and care, in particular, elderly people and residents with chronic diseases, can now receive advice on living in social institutions around the clock. Anastasia Rakova, Deputy Mayor of Moscow for Social Development, spoke about this.
Social services will start working in a new way from March 15. The very line of the Coordinating Center for Stationary Social Services has been operating for a year already.
It was opened as a measure of social support for citizens in need of help and care. (…) The hotline experts try to resolve the request in one call. Detailed and high-quality consultation without haste at a convenient time helps to make assistance targeted and timely
The hotline is designed to help the elderly, people with disabilities, with chronic mental illness, with mental disabilities who have lost the ability to serve themselves independently, in need of round-the-clock care and social rehabilitation. Social homes and geriatric centers operate in the capital for such people. Hotline specialists help people who are at a difficult stage of life. Also, the hotline has become a feedback channel on the quality of services provided in boarding schools for employees and people living there and their relatives.
20 000calls
processed by hotline experts in a year
You can get advice by calling 8 (495) 276-11-55. Applications are also accepted by email. The procedure for receiving social assistance remains the same – through any center of public services “My Documents”.
In conclusion, the social complex of Moscow reminded that there are 19 social homes and 10 geriatric centers in the capital, where about 15 thousand people live.
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