“The magic word is quality of the entire production cycle. From the moment the citizen sets foot in our laboratory, moving on to acceptance, reception and then to the exams with the professionalism of the technicians”. Thus to Adnkronos Salute Daniele Marino, owner of DMlab
to Hell in the South area from the Capital, which comes from a history in the sector built 60 years ago by his father Remo with MariLab, intervening on the expansion of the services offered by pharmacies, which also includes the possibility of carrying out tests and analyses. “We have been building citizen loyalty for three generations – he underlines – Pharmacies, if they want to compete with us, must demonstrate that they are up to our quality. Even today, blood sugar levels can be measured in pharmacies, but another matter is a medical evaluation with a clinical biologist who verifies the laboratory data and puts it in relation to the general clinical picture.”
In addition to the ‘service pharmacy’, there is the issue of the new price list, whose entry into force has been postponed to January 1, 2025. “In Italy there are thousands of diagnostic centers authorized and accredited with regional health systems – recalls Marino – These structures have been working for 15 years with the budget system which provides for a limited ceiling that cannot be exceeded. Often, however, these budgets close as early as September Instead of thinking about reducing tariffs, why don’t we intervene in this mechanism, so we could do much more and also help the National Health Service.”
Returning to the competition of pharmacies, Marino is clear: “If this thing goes through, the accredited structures will leave the NHS, because today there are a series of constraints and I cannot work with a loss on the balance sheet and see myself overtaken by the pharmacies”. And he also recalls a strike carried out years ago in Lazio by the accredited laboratories: “For a couple of days and the hospitals went haywire“. There is also a final consideration from the entrepreneur: “In our sector there is a lack of a rating. I mean, the structures are not all the same, there are also those who work badly. We must all respect standards, but we are talking about minimum requirements, while those who work on quality and better than others should be rewarded. A few years ago – he concludes – we opened a structure in Infernetto where there was nothing and there are 35 thousand inhabitants, today we assist 700 people a day and we are a point of reference for the community”.
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