Commercial calls, now also known as spam calls, are those in which companies contact you to try to sell you a product or service. These have been one of the things that bother users the most, because apart from the fact that in the vast majority of cases what they offer us does not interest us, it often catches us at the worst moment.
Whether it’s just when we close our eyes to take a nap or when we have to pay for the purchase, it seems that these companies have a sixth sense to call when the worst comes to us. And it’s not just that this happens once in a day, but that There are cases in which we receive several of these spam calls.
Furthermore, with the rise of cybercrime and calls being one of the most popular ways in which they manage to scam us, it is normal that you want to put an end to this type of calls as soon as possible. so as not to create more confusion between a commercial call and a telephone scam.
Although it is true that In Spain this type of calling has already been regulatedand initially the amount of these that users receive has been reduced, Telephone spam is still a nuisance with which you could end up saying some “magic” words.
How to stop SPAM calls
When we receive one of these calls, our instinct tells us to hang up directly, however, this only postpones the problem, since hours or days later we will receive one again. The key here is to ask the following question: “Where did you get my number?”
This is because with the data protection law, on the one hand, companies cannot make random calls as they did before, in addition to the fact that today They have to tell you where they got our number from and what treatment they are doing with said information,
The situation can lead to two endings, the first, where they tell us that it is about a company with which we have signed some type of contract or agreementand among the conditions there is one in which we have authorized commercial calls to be made to us. Here so We will just have to ask them to stop doing it, and following the regulations of the Data Protection Agency (AEPD) they will have to stop.
Although it may also happen that the operator refuses to give you this information (something illegal and reportable to the AEPD)and this would mean that they made the call randomly. In these cases, if you ask the magic question, They usually hang up on you directly without saying anything else. and in principle they will not call you again.
In the event that you continue receiving this type of calls in the following days, what you have to do is write down the number from which they call you and while you are on callto threaten them with a complaint to the AEPDthis is usually enough for at least that company to stop calling you.
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