Everyone is on WhatsApp, not just individuals, but with billions of registered users around the world, the platform has also attracted the attention of companies, which now act and work to offer their products and services through of the app owned by Meta.
In fact, the company created WhatsApp Business that offers the same as the normal one, but with specific tools for companies such as the possibility of putting their catalog, schedules or whatever they want to be able to carry out their business efficiently within WhatsApp.
However, the app has detected that the presence of companies within WhatsApp has also caused a surge in spam or commercial messages that annoy users. That is why they have begun to try a configuration tool that will allow users to choose what type of messages they want to receive from companies, with ‘interested’ or ‘not interested’ options, or directly select to stop receiving offers and advertisements of the company in question.
In case users do not wish to obtain messages of, for example, advertising contentor, they can choose to block the company’s trading account. However, this option eliminates the possibility of continuing to receive useful information.
In this framework, WhatsApp has begun testing a new function that will allow users choose what type of messages you want to receive from companiesin order to continue maintaining contact, but without having to obtain unwanted advertising communications.
In this way, users will be able to specify what type of information they are interested in, for example, authentication or informational messages, and stop receiving marketing messages, as reported by TechCrunch.
Likewise, Users will be able to resume communication of the different categories of messages at any time, just by selecting the ‘Resume’ option. Thus, they will receive messages with product offers again, for example, whenever they want.
With all this, the company has indicated that it plans to begin testing these new options for WhatsApp globally. Likewise, to manage company messages, all you have to do is click on the message in question and choose from the different options of interest shown in the drop-down menu.
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