Despite its enormous popularity helldivers 2 could not be saved from controversy in recent days thanks to a decision that PlayStation made about the game. Starting June 4th they wouldn’t let anyone play if they didn’t link a PlayStation Network account on their PC, which made quite a few people angry. Especially to users who enjoyed spreading democracy in countries where this online service does not even exist.
The storm of hate was such that PlayStation decided to back down and let everyone continue playing even if they don’t have an account for their service. This, in addition to being a victory, leaves us with a couple of lessons as players and we hope that it also serves as a precedent for companies that want to go overboard.
The lessons that Helldivers 2 and its scandal left us
The united Helldivers will never be defeated
The first and most important lesson that this debacle of helldivers 2 and PlayStation is that united players will never be defeated and that we must make ourselves heard when things happen that are not to our liking. Immediately following the news about the mandatory account, thousands of users jumped into Steam reviews to speak out against the decision. There were even more than 10,000, which greatly affected the reputation of the game.
Of course, on social networks the discussion was much more. Even the developers themselves came in and implied that they were also against the decision. Unfortunately they did not have the last word, in the end they are mere developers and PS decides what to do with the game.
So much negativity and messages against PlayStation fortunately did not fall on deaf ears and we already saw the result. Now everyone who enjoys spreading democracy throughout the galaxy will be able to continue doing so without any problem.
Now democracy has won and the players have made their voices heard. Best of all, it was also to defend the thousands of users who are in territories without PSN. It was not a fight for selfish purposes as usually occurs in this environment.
We should learn from this for the future. PlayStation is not the only company that makes questionable decisions without caring about its users when in the end we are the ones who give them the profits. They have a responsibility towards users, although they often forget it.
You already have to learn to read the fine print of user licenses
The other lesson that this situation taught us helldivers 2 The thing is that we already have to pay more attention to user licenses. Especially in this digital age where we are more vulnerable to large video game companies. From the beginning, the user license for the Arrowhead title indicated that it was mandatory to have a PlayStation Network account to be able to play. However, the sudden success of the game caused them to delay this step.
Players are given this license to read at the beginning before playing. If they did not agree, it must have been right at that moment when they should have refused. Of course, this does not justify why, a few months later, Sony wants to implement it again and even threatens to remove access from those who do not want to follow the instructions. Especially to users who already paid for it.
A solution, if PlayStation wanted to keep the subscription mandatory, would have been to leave it from the beginning regardless of whether it will affect the scope of Helldivers 2. But obviously they did not want to give way without huarache and preferred to be generating more and more profits without anything to interrupt them.
Once you’ve seen so many users, why not pass them off as active users of your online services? It would surely look very good to investors. But the shot didn’t go as expected and caused a pretty big public relations scandal that will follow them for a long time.
Now it was with PlayStation and Helldivers 2, but we already saw that elsewhere they can also abuse licenses
As we mentioned, these bad practices are not exclusive to PlayStation with helldivers 2. In fact, we also saw it with Ubisoft recently and its handling of the closure of the video game servers. The Crew. Never mind that some fans loved the game and still enjoyed it from time to time, when Ubisoft ended it they did so abruptly and no one can play it anymore. Basically those who bought it already saw their money turned into garbage.
However, once again we are in a situation derived from user licenses. It states that we are simply borrowing the game, although for a price, and we are not its full owners.. At any moment we can lose it or they can force us to do things we don’t want.
This is particularly dangerous now that the physical format is slowly dying and digital media leaves the door much more open for this type of thing to happen.. Especially with the popularity of games as a service. How many have we seen that disappear without being able to be played again simply because it was no longer profitable for its creators? While those who bought it are left with a big nothing on their hard drive.
We hope that this triumph with Helldivers is a precedent for the future
It may be a dream, but we hope that this triumph of the players in helldivers 2 be a sign that things can change and that companies can’t always get their way. After all, it’s not like we’re nobody. We are consumers who paid for their products and who gave these games a vote of confidence enough for them to respond to us in this way.
We have certain rights to the product and you should take us into account before making decisions like this. PlayStation ultimately gave up because of the negative comments, but won them over by implementing it as a rule. Wouldn’t it be better to ask first?
So now we have to make a lot of noise so that more companies pay attention to us if situations like this are repeated again. In addition to complaining from the first moment and reading very carefully those license agreements that sometimes are abusive. Although surely many companies were already scared after such hatred they threw at Sony. Deserved or not, what do you think?
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