The Federal Authority for Identity, Citizenship, Customs and Ports Security announced today the launch of the third generation of advanced services. The third generation of developed services includes the inauguration of the new Emirati passport and the updated visa system, which enhances the civilized position of the United Arab Emirates among the countries of the world, provides the latest security and technological standards, meets the needs of customers and supports the process of economic growth and sustainable development.
The new generation of developed services was launched, during a ceremony organized by the authority at the Emirates Palace Hotel, in the presence of His Excellency Ali Muhammad Al Shamsi, President of the authority, general managers, executives, heads of sectors, officials of the authority and a number of partners.
During the ceremony, the graduation of the first batch of Bachelor of Residency and Citizenship at the Identity and Nationality Academy was celebrated, and the authority’s strategic partners and senior retired employees were honored.
During the opening speech of the ceremony, His Excellency Ali Muhammad Al Shamsi, Chairman of the Authority, stressed that the development of services provided to customers of all categories is at the forefront of the strategic priorities of the Authority, and it is the main concern of its work teams, noting that the Authority has been able, with the efforts and insistence of its members, to achieve great achievements in the field of Developing services, making a qualitative leap in all the services provided, and innovating new ones, which contributed to enhancing the welfare and happiness of customers.
His Excellency added: “We know the size of the ambitions as well as the challenges, and the authority still has a lot to achieve. The development track will not stop, as long as the heart is beating, and the satisfaction and happiness of those dealing with us will remain a lofty goal for us that we always strive to achieve.”
His Excellency Ali Muhammad Al Shamsi said that the launch of the third generation of advanced services confirms once again the authority’s full commitment to the wise leadership’s directives to shift towards fully smart services, and its constant keenness to implement the rational plans and strategies of the government, and to launch towards new horizons in developing services and creating proactive services that meet the needs of Clients.
His Excellency pointed out that the third generation of the developed services system is comprehensive and is not limited to one category without other beneficiary groups, as this generation targets the citizens, residents and visitors to the authority, through a comprehensive and diverse system of services, systems, projects and practical and practical national initiatives.
His Excellency added: “The new generation of developed services is the result of sincere efforts made by the people of the authority, in cooperation with their partners, over the past months, in order to enhance the civilized position of the UAE, support community security and maintain its stability, and ensure that citizens and residents receive distinguished services.”
He continued: “The issuance of the new generation of developed services is an important step on the road to the 50th, and the strengthening of the UAE’s position in international airports and tourist sites, and the authority has an ambitious future vision to launch services towards new horizons during the coming decades, whether in terms of the level of services provided, their quality, channels of delivery or expansion The base of its beneficiaries, by taking advantage of the available databases and information, in addition to reading the future directions of global governments.”
His Excellency praised the efforts of the loyal people of the authority and its leadership, who have been dedicated to their work over the past decades, and have left clear fingerprints that indicate their excellence, creativity and sincerity in serving the country. Strategy is the way to succeed in reaching the desired goals.
Within the framework of the authority’s strategic objectives regarding building institutional capacities and raising the efficiency of its staff and scientific and professional partners, His Excellency the President of the authority, during the ceremony, honored the employees of the authority and its partners graduates of the first batch of the Emirates Identity and Citizenship Academy within the bachelor’s program in Nationality and Residency Law and the first ports of its kind at the level The world, in a move aimed at raising the educational level of the authority’s employees and partners, qualifying them to deal with new challenges and enhancing the quality of services provided.
His Excellency also honored His Excellency the retired Major General Mubarak bin Senan Al-Mutairi in appreciation of his loyal national efforts, performance and effective contribution to the development of the work system of the Authority and serving the country and society for more than 30 years. .
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