The company DiDi has implemented a wide range of security features to ensure passenger protection at every stage of their journey.
From rigorous driver checks to artificial intelligence technology, the transport company has prioritized the safety of its users. Discover all the characteristics that make DiDi a trusted platform and safe to move around the city.
Before the trip: comprehensive checks and data protection
DiDi takes the safety of its users seriously from the very beginning. start of the trip. Drivers go through a strict validation process that involves reviewing more than 10 documents. A facial recognition test is performed to confirm the identity of the driver.
For more tranquillitythe option to share important driver and vehicle details such as name, photo, approved security filters, number of trips taken, and time on the platform is provided.
User privacy is also guaranteed through the anonymization of the telephone number and the possibility of sharing the trip in real time with up to 5 trusted contacts.
During the trip: Constant monitoring and emergency measures
DiDi cares about your safety at all times. During the journeyvarious security features are available, such as the emergency button that allows direct communication with the police in an emergency.
Can share your location in real time and activate manual or automatic audio recording to have a complete record of the trip.
For added protection, DiDi has installed security cameras in selected vehicles and track trips by GPSwhich allows an immediate response to any reported incident.
At the end of the trip: Continuous attention and feedback on the service
DiDi cares about providing quality service and making sure users have a satisfying experience.
For this reason, at the end of each trip, the possibility of rate the driver and provide feedback on the service received.
If you’ve had a bad experience, it also allows you to select the “Don’t ride with this driver again” option and report any inappropriate behavior.
If you forget objects in the vehicle, DiDi facilitates direct contact with the driver to coordinate the return.
With more than 20 security features implemented, it stands out as a platform committed to offering reliable trips and protecting the safety of its users every step of the way.
Trust DiDi to enjoy safe and quiet transport on your daily trips.
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