Customer fees|According to the Finnish Competition and Consumer Authority, the customer must not be given a misleading impression of a lower price than the actual price.
from Vantaa Virpi Nurmilaukas-Hautakoski was shocked by the bill of the private medical clinic: In addition to the doctor’s services, he also paid the polyclinic fee for the visit, the size of which he realized in a new way this spring.
“I’ve always known that there would be such an addition to the bill, but now for the first time I was surprised by the amount of the payment. The amount of the polyclinic fee seemed so high in relation to the doctor’s service,” says Nurmilaukas-Hautakoski.
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