Telephone scams have become one of the main threats that users face today, which is why the authorities are constantly warning us not to answer calls from these phone numbers. But it is not only a danger that people from abroad call us, but now Artificial Intelligence is also capable of carrying out deceptions of this type.
In this context, researchers from the University of Illinois at Urbana-Champaign (United States) have proven that it can be enable an AI agent to perform these tasks in a phone scamas stated in the text of their research, published on Arxiv.org. “Autonomous scam calls are possible with new advances in AI,” they say.
Although they know that the use of AI in scams is not new, since the technique known as deep manipulation (deepfake) is already widely used, especially in social networks, they have focused on the voice capabilities of the fraud models. large language that these agents drive.
Specifically, the researchers have used ChatGPT with the GPT-4o model, from OpenAI, and have recorded a moderate success rate, ranging between 20 and 60%. It must be taken into account that this process requires that the scammer performs multiple actions, such as browsing a bank’s website, obtaining and entering user credentials, obtaining and entering the additional security factor in a multiple authentication system and making the transfer, and even reacting to problems that arise, such as misunderstanding the data What the victim says.
“As we have shown, voice-enabled LLM agents can perform the actions necessary to carry out common phone scams. These agents are very capable, they can react to changes in the environment and retry based on faulty victim information .
with your work They expect OpenAI and other companies to strengthen the security of their LLMs. And to prevent their agents from falling into the wrong hands, they have chosen not to make their agents’ code public.
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