A Norwegian Internet user has filed a complaint in his country against Open AI, the creative company of the artificial intelligence app Chat GPT, because he mistakenly presented it as a criminal who killed two of his children and spent 21 years in prison, as an association that fights for respect for private life announced on Thursday.
“Chat GPT regularly provides false information (…) that can seriously damage the reputation of a person, unduly accusing it of corruption, child abuse or even murder,” NGO NOYB said in a statement, based in Vienna.
Noyb already filed a first complaint against Open AI in Austria in April 2024, and this time he has done so before the Norwegian Data Protection Authority (Datatilsynet) to denounce the case of this Internet user, Arve Hjalmar Holmen, who obtained this surprising result after asking Chat GPT to write his portrait.
Sam Altman President of OpenAI
“Some people say there is no smoke without fire. That is what scares me the most, that someone can read that and believe in the truth of those statements,” said the complainant in the statement made public by Noyb.
Holmen asked Chat GPT “Who is Arve Hjalmar Holmen?” The response that the app gave indicated that “he is a Norwegian who became known due to a tragic event. He was the father of two young children, 7 and 10, who were tragically dead in a pond near his home in Tondheim, Norway, in December 2020.” The platform correctly calculated the ages of the children that year, says NOYB, which suggests that it did have accurate information about it.
Since he denounced this incident, Chat GPT has updated his model and no longer presents Arve Hjalmar Holmen as a murderer. But these false data can remain in internal systems, Licks Noyb, an organization whose acronym “None of Your Business” could be translated as “is not yours.”
They ask for improvements and a fine
“By deliberately allowing its artificial intelligence model, it generates defamatory results, they operate the principle of accuracy” enshrined in the European General Data Protection Regulation (RGPD), considers the NGO, which asks for “the elimination” of the incriminating elements, technological improvements and “an administrative fine.”
Contacted by the AFP agency, the start-up did not react for the moment. On previous occasions, given complaints for erroneous information, the company defended itself by remembering that it puts a discharge of responsibility in the app itself by warning that the information can be incorrect and must be verified.
For Joakim Söderberg, lawyer of Noyb, this “is not enough”: “You cannot disseminate false information and, in the end, add a small warning by saying that everything that has been said may not be true …”
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Dunoled in November 2022 by OpenAI, Chat GPT has marked a milestone for its ability to provide a detailed answer to a question, or to generate written, audio or visual content on request, in a daily language. Since then, other AI models have been launched successfully, mainly in the United States and China, such as Depseek and Grok, although Chat GPT is still the most used.
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