The emergency of the last year and a half could leave bad habits in violation of privacy and corporate secrets. In fact, it turns out that 75% of employees use WhatsApp or others app instant messaging and online video conferencing software such as Teams and Zoom to share sensitive data,and 71% of them admit to using these applications to send critical information about the company they work for.
Among the information exchanged through these applications are company passwords, credit card details, customer data and strategic plans, banking and salary information, and even employee Covid-19 test results with related medical details.
And the results of the investigation conducted by Veritas technologies out of 12,500 white-collar workers are also confirmed by the survey of Federprivacy out of a sample of about a thousand Italian professionals and business managers: 52% of the interviewees use their own smartphone to photograph confidential business documents and send them via WhatsApp or another app similar.
Too bad that 24% also admit that every so often the wrong recipient, seriously putting the safety of society at risk. In short, rivers of confidential information flowing through the app of micro chats that are preferred by 54% of professional users because they find them more practical than traditional e-mail.
And, as the former general of the Guardia di Finanza Umberto explains Rapet, one of the leading experts in cyber-security,“WhatsApp becomes the Olympian Mercury of smart working, the faithful servant of those who want to hurry up and not waste time: he is entrusted with delicate communications, he is given the task of conveying extremely critical documents, he is delegated the delivery of photos and audio with the details of activities that should remain secret, he is unwittingly given the keys to the office and in particular quof the most reserved drawers“.
If you could close a watch out for the strict application of security protocols in an emergency phase that has found most of the companies displaced, now, however, we need to pick up the matter again, to avoid very dangerous abuses. How accurate Veritas Technologies in its report “Hidden Threat of Business Collaboration Report “, the problem is not necessarily that these platforms are not secure enough, because it must be recognized that many of them now support encryption end-to-end.
However, underlines Nicola Bernardi, president of Federprivacy, “Since the beginning of the pandemic we have seen a significant increase in the use of WhatsApp and the various online platforms for business purposes, and while companies invest resources and money to maintain an adequate level of general compliance with Gdpr, the reality is that in many cases they have lost control of their personal data precisely due to the fact that many employees have become accustomed to usingre often at the shortcut ofapp to transmit confidential information, preferring convenience to compliance with company policies.
We are facing a very worrying phenomenon which, if neglected, will tend to worsen further, and it is no coincidence that we are already observing the first sanctions for violations linked to non-compliant uses of these applications “.
According to the survey by Federprivacy, in fact, in 60% of the companies interviewed, there is already a policy governing the app messaging, and there are also disciplinary sanctions for those who break the rules.But, evidently, the organizational measures adopted so far are not sufficient to stem the problem.
To give practical help to businesses that need to regulate the use of corporate chat and electronic messaging services in accordance with Gdpr, Federprivacy he also elaborated a decalogue made available to the associates with theCircular 1-2021.
Here the original article.