The European Consumer Association (BEUC) turned to the European Commission on Monday with a complaint against the Whatsapp messenger platform.
“That is why we are calling on the authorities to quickly take action against Whatsapp to ensure that the rights of consumers are respected,” Goyens continued.
The complaint is directed against the “persistent, recurring and intrusive” notifications with which Whatsapp asks its users to accept the new user conditions. These messages put users under pressure and thus restricted their freedom of choice, warned the consumer advocates.
Whatsapp itself denies a renewed data exchange in the course of the update. However, the messenger has been sharing information with Facebook for a long time anyway: for example, the telephone number, certain device information such as the device ID and the operating system version as well as WhatsApp usage data. Outside the EU, some data is already being sent to Facebook, including for advertising purposes.
fho / jm