According to the criteria of
The classification was made based on more than 5,000 completed surveys, which were sent by email to different clients. People had to evaluate the places based on the criteria of convenience of time and location, food quality, wait time, payment speed and cafeteria freshness.
The American chain Wawa took first place, with a rating of 82 points over 100 in total. This renowned store operates in different US states such as Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Washington DC, and Florida. It also won first place regionally for its improvements in customer experience, both in food quality and service.
The best convenience stores in the United States, according to the study
- 1. Wawa (82 points).
- 2. QuikTrip (81 points).
- 3. Buc-ee’s (80 points).
- 4. Murphy USA (80 points).
- 5. Casey’s General Stores (79 points).
- 6. Sheetz (79 points).
- 7. Kwik Trip (78 points).
- 8. BP (77 points).
- 9. Cumberland Farms (77 points).
- 10. Race track (77 points).
The previous chains had a score above the average, which is 76 points. These stores are investing in improving their customers’ experience and presenting themselves as competition for fast food chains.
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