Dubai (Etihad)
The World Government Summit Foundation launched a new report entitled “The Future of Public Service: Innovative Models to Strengthen the Government Sector and Attract Talents around the World”, as part of its series of knowledge reports aimed at empowering governments and helping them devise flexible work methods and concepts that enhance their readiness for the future and contribute to developing performance for the good of societies. and the peoples.
The report, which was prepared in cooperation with Accenture, discussed the future of government work and the challenges it faces, the discrepancy between the workforce, the gaps in the level of basic skills for employees, jobs and their differences between one government and another, the size of the workforce in the government sector, and the growth of the temporary workforce in the government sector. This opened the way for new types of employment, especially during the Corona virus pandemic.
The report stressed the importance of enhancing the attractiveness of work in the government sector in the post-pandemic stage, through 3 main axes: the organization’s brand, employee experience, and future skills, by developing a distinctive identity for the organization, measuring and publishing employee performance indicators, to increase the level of transparency, and enable employees with future skills.
Muhammad Youssef Al-Sharhan, Deputy Director of the World Government Summit Foundation, stressed that future skills and enabling government agencies to enhance their competitiveness in attracting and preserving talent and skills and developing human capital are essential elements in the success of any government in keeping pace with the rapid changes that the world is witnessing, and preparing for the next stage on Clear foundations.
Al Sharhan said: The World Government Summit is keen to develop and share knowledge to enable governments to enhance their readiness for the future, by anticipating challenges, innovating solutions and new business models, and exploring the best opportunities for growth and prosperity for the good of societies and peoples.
“As governments navigate the next phase of the pandemic recovery, government employees are seeking to do their job with limited tools and resources,” said Gianmario Pisano, executive director of Accenture, a management consultancy in the Middle East.
He added: “Out of the 16 industries that were evaluated, the government sector is the least recommended according to our research, despite the increasing importance of its role in supporting society and the economy more than ever before. Government employees need to redefine their goals, adopt flexible ways of working, and harness technology to increase their potential. Now is the time to make a brave shift to improve the government sector as a preferred place to work by enhancing the brand, employee experience and future skill sets.”
future workforce
The report, “The Future of the Public Service: Innovative Models to Strengthen the Government Work Sector and Attract Talents around the World,” deals with ideas and visions about the shape of the future workforce in the government sector, the expected fundamental changes in the role of government sector employees in the medium future, and the complexity of the public service workforce. At the world level at the present time, the long-term pressures that employers and “parties” are subject to discussion when referring to employment in the public sector and the exceptional circumstances that are likely to occur after the end of the pandemic, and the directions taken in the event of an emergency.
The report touched on the possibilities of declining levels of trust in governments in the long term, as a result of the increasing demand for services, noting that the high rates of declining confidence will lead to a decrease in demand for government sector jobs, which is reflected in the choices of highly qualified people who may not view the government job as an option. Attractive professionals, if they are not convinced of the government’s ability to formulate and propose policies.
The report pointed to the high expectations of societies from governments, which necessitates governments to prepare to meet these requirements and deal proactively with them, to ensure a better future, especially in the areas of health care and post-retirement services, which poses more challenges.
The report focused on the gaps in the level of basic skills of employees, as attracting technical competencies and talents is witnessing strong competition in all sectors and around the world, noting that the lack of competencies in the field of cybersecurity is the most important challenge that drives building and strengthening competencies in this field. This will lead to intense competition to attract and retain distinguished talent compared to other jobs.
The report touched on the issue of innovative adaptation of the workforce, where the workforce in the government sector worked with modern methods in its quest to respond to the Covid-19 pandemic, by working remotely, and adopting emergency and flexible policies to meet the unprecedented demand for government services.
He pointed to the growing interest in government jobs, and how government agencies can benefit from it and build on it to attract talents who were not interested in working in the government sector, pointing out the importance of government agencies’ agendas adopting new directions to prepare for this likely rise in employment applications.
Multigenerational workforce
The report explained that the government workforce will redirect skills towards mission-oriented businesses, while the future workforce will be multi-generational, likely to be mixed and work remotely, allowing agencies to expand their geographical reach in hiring and offering flexible offerings.
It is worth noting that the World Government Summit recently announced the signing of 8 new knowledge partnerships with a selection of the most prominent consulting companies and specialized global research institutions, to launch a series of scientific reports and studies based on proactive visions to identify the most important trends and new opportunities to support governments and enhance their readiness for the future and the post-Coronavirus world. The novelty.
The reports focus on anticipating the future of governments around the world, studying global transformations and challenges facing the world, setting priorities and requirements for the next stage, and developing new work mechanisms and methodologies based on modern data to empower the next generation of governments.
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