The Prosecutor’s Office of the National Court (AN) has appeared in defense of consumers and users in the administrative contentious judicial procedures followed on the occasion of the sanctions imposed on the airlines Ryanair, Vueling, Easyjet, Norgewian and Volotea by alleged abusive practices.
Among these actions, he has listed in a statement, collected by Europa Press, demanding the payment of a Hand luggage supplement In the cabin. Also having to pay an overrun over the price of the ticket due to Reserve contiguous seatseven if they are minors or dependent people traveling with their companions.
In the note, the AN AN has also denounced as an abusive practice the imposition of a “disproportionate and abusive” rate to passengers by the Printing card printing or the fact that Metallic payment is not allowed In Spanish airports.
The statement puts the focus on the “deceptive omissions of information and lack of clarity in the prices published both on its own website and third parties.” Thus, it has abounded, this makes the comparison of offers by consumers and their subsequent decision making.
Finally, the agency recalls that the sanctions imposed by the Ministry of Social Rights, Consumption and Agenda 2030 They were challenged by the airlines before the administrative contentious room of the National Court.
The position of the airlines
There are 179 million euros to what amounts to the sanction that consumption wants to impose on low -cost airlines for these “abusive” practices. Most of that fine corresponds to Ryanair, about 108 million euros, 60% of the fine. The Irish airline has been scrambled from the beginning against it and even its CEO, Michael O’Leary has come to pose with an effigy of the Minister of the Branch, Pablo Bustinduy, a clown dress, which he also called “Crazy Communist.”
Ryanair defends that the practices he intends to finish Bustnduy will cause the rise in ticket prices, the same position that the rest of the airlines maintain. The employer who groups the majority of those operating in Spain, Ala, is the argument he maintains to defend that the ‘low cost’ continue to charge for what they consider complementary services. Focusing on the hand suitcase, airlines also defend that it is a capacity issue, because 180 passengers enter the plane but only 90 trolleys. So they say that the policy of charging for carrying the luggage in cabin has served to drastically reduce the number of delays because before the last people in embarking, they had to label and lower their suitcase to the cellar.
Consumption celebrates it
At the moment, each of the affected airlines have appeared resources before the National Court and requested precautionary measures to try to stop the payment of the fine and the withdrawal of the practices announced while the courts investigate the case. But the support of the Prosecutor’s Office is not trivial for the consumer department, which “positively” values the step and given and places it in the line that marks its 2/2018 circular, of June 1, on new guidelines in matters of legal protection of the rights of consumers and users.
«The Ministry reiterates the determination to defend the rights of consumers until the end, before any institution and instance. Our goal is that no citizen in Spain or in Europe has to pay again for what the law says it is a right. Our action is also in defense of companies that comply with the legislation, ”says sources from the Ministry of Social Rights, Consumption and Agenda 2030.
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