A chasm has arisen between the expectations and motivations of young workers and their managers. This applies specifically to the young people who are part of Generation Y (born between 1981-1996) and Generation Z (born after 1997). This is evident from the research The Born Digital Effect from software company Citrix, among 2,000 young people and 1,000 executives around the world.
The difference between the two parties is especially apparent when it comes to corporate culture and the technology used in the workplace. The research shows that leaders find it difficult to estimate the priorities of Generation Y and Z workers. This group of people is also known as digital natives mentioned: they were born in a completely digitized world. In total there are about 5.9 million adults in our country who fall into this category.
There is a significant difference in the extent to which both groups use technology for their work. Eight out of ten young people would like to work on their own devices, compared to only 7 percent of executives.
Of the workers from Generation Y and Z, 78 percent use instant messaging apps such as WhatsApp, compared to only 16 percent of executives. More than one in eight executives think young workers want the latest technology in the office. In reality, one in six of them thinks this is really important.
Stability and job security are higher on the wish list, as this is of great importance for eight out of ten young people. In addition, a large majority of them (84 percent) want a job that is satisfying and a good working relationship with their supervisor.
Role of the office
However, the fact that a permanent job is desirable does not mean that the younger workers want to stick to a traditional working week. More than a quarter of workers born after 1981 would prefer to work four days a week. One in five wants to determine their own working hours and almost as many young people would like a traditional working week where people work from 9 to 5.
94 percent do not want to return to the office full-time after corona
With a four-day work week, managers would prefer to see employees spend all working days in the office. Managers also generally expect younger colleagues to feel the same way. However, this is at odds with the preference of Generation Y and Z workers: as many as 94 percent do not want to return to the office full-time. For example, 28 percent want to work completely from home and 29 percent are satisfied with a hybrid work model in which people work from home as well as at the office. It is important to them that working from home prevails.
According to the research, the role that the office plays in a working week needs to be redesigned, so that it becomes relevant again for the younger workers. The researchers conclude that the staff themselves become more productive and happier, which in turn has a positive impact on company growth.
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