The family of a 63-year-old woman who died last Tuesday at her home in Valladolid has denounced the Castilla y León public health system (Sacyl) for lack of medical assistance, after five days of phone calls to her health center and without an ambulance being provided to transport her.
This is how it appears in the complaint filed by the family, advanced by the newspaper The North of Castile, and which is reported this Thursday by the association of the Patient Ombudsman, which has demanded that the Prosecutor’s Office undertake an investigation to try to clarify the circumstances in which this death occurred, understanding that there may allegedly be an omission of the duty of relief.
It was on January 12 when this woman began to feel bad and called 112 to request medical assistance and was referred to her health center, but when trying to make an appointment she found that the phone was “always communicating” and decided to go to bed to see if he recovered, according to the statement sent by the association, which highlights that “his right arm hurt and his hand went numb.”
After continuing to insist in the following days, doing a pharmacy test to rule out covid —it was negative— and trying to find medical assistance at the Arturo Eyries specialty center, she continued without being treated, according to the complaint filed by the family, whose content informs the association.
The octogenarian mother of this woman was the one who found her daughter’s lifeless body, after the children tried to locate her by phone and there was no answer, so she called 112, which did not mobilize medical resources as she understood that she was already deceased on the instructions of the mother, and then to the Police, who did mobilize a doctor from the Casa del Barco health center, according to the story of the family and the association.
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