The National Human Rights Commission (CNDH) has asked this Wednesday the general director of the Mexican Institute of Social Security (IMSS), Zoé Robledo Aburto, the “immediate repair of the damage, including the payment of sufficient economic compensation” to a woman who In 2018, he went to a hospital of that dependency, in the State of Querétaro, due to abdominal pain. After receiving an erroneous diagnosis and without the proper procedures, her health condition became serious in a matter of days, requiring the removal of the uterus and ovary and, later, the amputation of both legs.
In a public recommendation, the CNDH has addressed Robledo Aburto directly and has pointed out that medical personnel assigned to the Regional General Hospital number 1, and to the Family Medicine Unit number 9 of the institute, in Querétaro, “transgressed the rights to protection of health, personal integrity, sexual and reproductive health, and damaged the life project of a 27-year-old woman due to inadequate diagnosis, treatment and medical follow-up of a translocated Intra Uterine Device (IUD) (in an abnormal position or inadequate), and that generated a generalized infection that led to cardiac arrest ”, has detailed the report.
As reported by the agency, sufficient information was collected to conclude that the care received by the woman was not timely or adequate, mainly that which was carried out in the Family Unit, where the authorities identified as responsible issued a diagnosis without studies of clinical laboratories, X-rays or ultrasounds and without taking into account the IUD removal procedure that had been performed.
The reconstruction of the events of the CNDH indicates that, in September 2018, a 27-year-old woman went to the IMSS Family Medical Unit at least three times for abdominal pain, for which she was diagnosed with a urinary tract infection and colitis. The medical staff gave him a treatment without requesting laboratory studies. Subsequently, the patient went to the gynecological-obstetric area of the General Hospital to have an IUD removed that was in an abnormal position. Three days later, the woman herself returned to her family unit, where, again, without prior analysis, she was diagnosed with acute low back pain.
The patient’s health condition worsened rapidly, and from the emergency room of that family care hospital, she was transferred to the General Hospital, where she was admitted due to “severe blood loss, infectious gastroenteritis and severe dehydration.” At this point, it was necessary to provide her with mechanical ventilation, intubation and a blood transfusion and, due to the cardiac arrest she suffered, she required resuscitation for 30 minutes, the uterus and an ovary were removed and, subsequently, given the seriousness of her health condition “Both legs had to be amputated.”
“The CNDH considers that the victim’s life prognosis is serious due to the complications derived from inadequate medical care that left her with permanent sequelae in her ambulatory function, by amputating both lower extremities and forcing her to use prostheses. It is noted that, although the amputation of limbs was carried out to save the life of the victim in the face of the infection, this procedure applied was the result of inadequate medical care, a poor and incomplete diagnosis and inadequate follow-up. of control, which allowed the important advance of the infection that could be prevented, ”says the Commission.
In addition to financial compensation to the victim and her family, the Commission has requested that the woman have psychological and psychiatric care, and the medical service, for life, that she requires as a result of the permanent disability to which her condition has derived. The IMSS has indicated in a statement that it is analyzing the recommendation of the CNDH.
Negligence on the part of medical personnel is the order of the day. On the first day of the current month, the CNDH made another recommendation to the IMSS after the complaint of a woman, in the State of San Luis Potosí, who in 2017 received a wrong diagnosis of cancer and was told that “she would die in six months.” For five years she was receiving very aggressive treatment for a tumor that, finally, was not cancerous.
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