PlayStation Stars is Sony’s new loyalty program that will arrive in Spain on October 13, 2022. There is no release news for the West yet.
PlayStation Stars users will be able to participate in a series of campaigns and activities in which they will earn digital collectibles. A series of points will also be purchasable, which will be redeemable for selected products from the PlayStation Store.
Thanks to this is that recently, Sony was the protagonist of a new controversy. The community accused him of being unfair, after The company announced that it would offer better customer service to those users who have a higher level in PlayStation Stars.
What is PlayStation Stars?
The program has a four level system, all users start at level 1 and can go up to level 4. Leveling up is achieved by purchasing games and earning trophies.
Nevertheless, To reach level 4, you need to get at least four full-price games from the PS Store and collect 128 trophies.
PlayStation Stars perks—from tier 4—include a commemorative collectible and even the promise that “When you contact PlayStation Customer Support, you will have priority in the chat order.”
Which could mean level 4 PlayStation Stars members will be able to skip the queue when they contact customer support.
Sony players argue that customer service is not something to be earned, at the end of the day, everyone is a consumer of the company and deserves respect for that.
Sony should take into account that not all of its players have enough time or money to reach level 4. After this controversy, the company has not yet expressed its position on the criticism. and after thisalso no news about rewards for Western users.
Nevertheless, PlayStation Stars is about to be released, so we could expect news about it very soon.
Paid services: PlayStation Plus
- PlayStation Plus Essential
- Two games per month and discounts
- Monthly 166 MXN
- Quarterly 404 MXN
- Annual 950 MXN
- PlayStation Plus Extra
- Up to 400 PS4 and PS5 games and Essential benefits
- Monthly 270 MXN
- Quarterly 665 MXN
- Annual 1592 MXN
- PlayStation Plus Deluxe
- All the benefits of Extra and Essential plus downloadable games for PS1, PS2 and PS3.
- Monthly 285 MXN
- Quarterly 760 MXN
- Annual 1830 MXN
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