The parking arrangements for the Voi Technology scooters improved by 15.7% in Milan thanks to the introduction of Parking Assist, the new feature that the Swedish micro-mobility company has introduced to assist users and help them park the vehicle after use in compliance with the new rules of the Street. The new rule introduced since last November provides that the scooters can no longer be left on the sidewalk after use but only in specially dedicated areas.
The new feature introduced by you requests a photo of the scooter to check how it has been parked and if it does not comply with the provisions of the law, the customer will receive a short guide on what the correct practices are via email. In case of three wrong parking spaces, the user will receive a fine of 5 euros which will be deducted from the credit card provided during registration. Parking Assistant has proved effective even with the most distracted users: after sending the first email only 4% of users parked incorrectly again and after sending the second warning only 3% were sanctioned. Using the Parking Assistant in 3 months improved the parking performance of Milanese users by 15.7%, going from 70% to 81% of parking in order.
The notification sent via email to the user includes some basic rules for correct parking, from the prohibition to leave the vehicle on the sidewalk, to the risk of sanctions in the event of parking near the walls of a building or near the entrance to a building. or of a shop to the council to use the stand, up to the indication of the areas in which parking is allowed, which can be viewed on the map of the app and identified with areas in blue and green. The function Parking Assistant goes to integrate another road education service, completely free, programmed and developed internally by Voi Technology: RideLikeVoila, the first and only digital road safety school certified by Vias Institute, the Euro-Belgian research center for road safety. Each new user of Voi has an incentive to follow and finish the road safety course, which also includes a chapter on the rules of good parking, receiving a credit of € 5 after completing the course.
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