Employees of the automobile customs point at the Russian-Finnish border have been intensively inspecting goods, including orders from online stores, for more than a month, the courier company CDEK told Lente.ru. Due to the fact that the customs took up arms against the goods from Finland, the delivery services are faced with serious material losses and reputational losses, they indicated there. Buyers have to wait longer for already paid orders.
The company said that they have been receiving many complaints about a significant increase in the delivery time of parcels from Finland for several weeks. According to CDEK, the problems are related to the situation at the border. Goods from Finland travel through the Torfyanovka international automobile checkpoint (MAPP) in the Vyborg district of the Leningrad region.
Cars delivering express orders for buyers have been repeatedly detained for customs inspection in the past month in a vague and indistinct wording, the company said. As a result, the downtime led to the fact that carriers began to refuse to provide transport for online stores: the companies, according to them, were informed that all cars with parcels from Finland would stand at the crossing for several days.
CDEK also faced difficulties in finding a carrier, and when the car was still found, difficulties were found at the customs. After the car arrived at the customs post, CDEK filed a transit declaration. By law, it must be registered within four hours, but in fact, according to CDEK, the procedure took four days. In addition, the inspection, during which goods were unloaded from the car and the parcels were opened, led to a significant delay. The car with the company’s cargo crossed the border for several days, from November 10 to 16.
The community of top managers of logistics companies (STMLK) said that members of the organization have also repeatedly found themselves in a similar situation at this checkpoint. “Spending a week on such a route, of course, is unacceptable. The inspections take up valuable time and lead to losses, ”they said, adding that at the Belarusian border, goods are inspected within a maximum of 48 hours, even with a greater amount of work.
In early November, transport and logistics companies complained that record heavy truck traffic jams had formed at the largest international road checkpoint on the Chinese border. The main cause of congestion is anti-coronavirus restrictions. Also, difficulties were associated with an increase in the volume of cargo transportation on the eve of the New Year holidays and a low throughput of points.
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