The company would access the “right to redress” of the players to minimize the environmental impact.
Contacting a company’s technical service is a hassle. They don’t always answer, we have to talk to several people, they make us wait to receive our fixed device … Wouldn’t it be better than the user could take care of the repair? If you have ever thought about this and are an Xbox One or Xbox Series user, it is possible that in the future you will have the option, since Microsoft has begun to seriously value the “right of reparation” of the players.
Facilitating the players’ right to redress would reduce the environmental impactThis right to reparation is a movement that aims to raise awareness among companies so that provide information and internal access to the components of their devices in order that users can fix technical problems that arise. In this sense, as advance VGC, a group of investors has pushed Microsoft enough for it to consider this possibility with its users, which would not only give the opportunity to streamline the entire console repair process, but also reduce environmental impact, since the use of fuel would be avoided with deliveries of consoles repaired and to be repaired.
Microsoft will present the conclusions of its studies in May 2022However, Microsoft still does not plan to implement this proposal in the near future, since for the moment it has hired a professional who investigate the benefits of this strategy. In this sense, the company will publish a summary of the conclusions drawn in May 2022, and has ensured that, in case of seeing positive aspects, it will manufacture new parts and provide manuals for users to repair their consoles towards the end of 2022.
And while this may be good news for gamers who prefer to fix their own rigs, Microsoft could get right into it. in a dilemma. After all, it is one of the most powerful companies of the Entertainment Software Association (ESA), the trade association for the video game industry in the US A group that is positioned against the right of reparation of the users.
Therefore, there is a possibility that Microsoft will give the wrench to us, although it is still a panorama that requires confirmation both the professional in charge and, obviously, the company. For the moment, we will continue to have to go to the technical service regarding video games, something very common with Joy-Con of Nintendo Switch and its inevitable drifting problems, according to the latest considerations of the Japanese company.