The City of Helsinki’s payroll problems also affect caregivers who work demandingly.
Helsingin sanomat newspaper reported (11.6.) On the ongoing problems with the payment of wages by the City of Helsinki. With the city moving to a new payroll system in the spring, problems have exploded. Many have not been paid at all, and problems may not have been rectified despite the contacts. In general, getting in touch with payroll has been challenging, as they don’t have a callback service, but have had to queue up for several hours at customer service.
It was left out of the news that the problems also affect, for example, carers whose fees have not been paid. Carers do demanding nursing work for a small fee, which may not provide much room for other things. For example, a caregiver caring for a seriously ill loved one around the clock is given 36 hours of intermittent care per month.
It is completely unreasonable for those in a caregiver situation to have to devote their non-existent time resources and often limited resources to the ongoing investigation of premium payment problems. With delays in commissions, many have no doubt become really cramped and may have to take on debt due to a sudden lack of income.
As mentioned in the news, the City of Helsinki has many different explanations for the payroll problems. There are certainly many reasons, but from the point of view of those waiting for their salaries and rewards, it is quite indifferent what the problems are. Instead of explanations, it would be high time for the city to take real responsibility for correcting and replacing the problems.
Doctor of Political Science, family caregiver
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