FCA – Fiat Chrysler Automóveis Brasil Ltda., calls for a recall of the Ram 2500 pickup for two different reasons, but which put the safety of occupants and third parties at risk.
The first call involves owners of Ram 2500 vehicles, years/models 2019 to 2022, to schedule an appointment at one of the dealerships of ramin order to provide the software update of the electronic stability control center.
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The possibility of failure in the operation of the central was identified, compromising the driving conditions and increasing the risk of collision, with consequent material, serious or even fatal damages.
The second call involving the Ram 2500 is for the 2019 and 2020 year/model vehicles, to also from this Monday (4th) schedule an attendance at a brand dealership to have the windshield wipers fixing nuts tightened. vehicles.
There is the possibility of the windshield wiper coming off during regular use of the part, with the car in motion, compromising the vehicle’s driving conditions and increasing the risk of collision.
Both services provided at Ram’s dealerships are free of charge. Estimated repair time is approximately two hours.
To consult the chassis numbers involved or to obtain more information about the campaign, visit www.ram.com.br or contact the Ram Customer Service Desk by phone 0800-730-7060or via WhatsApp: (31) 2123-8000.
Vehicle | year/mod. | repair needed | Chassis (eight non-sequential last digits) | Units |
Ram 2500 | 2019 to 2022 | Updating the electronic stability control center software | KG592302 to NG241186 | 4,648 |
2019 and 2020 | Tightening of vehicle windshield wiper mounting nuts | KG592302 to LG171579 | 1,214 |
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