In part, it is an exercise in optics, taking as a fulcrum the vision of the telescope, that which you observe from afar, and with it passing to the microscope, those tiny fractions of a whole that make it work. There is no more relevant organism at present, and the coronavirus pandemic has been the umpteenth proof, that the one that threads the urban fabric of the world, just 3% of its surface and, nevertheless, responsible for 75% of the emissions of carbon dioxide, according to the United Nations.
The city, like the whole of society, has to change, in a hurry, towards a sustainable model, which is known as an ecological transition. With two key milestones 10 and 30 years ahead, 2030 and 2050, the main countries of the world, through the UN, have committed to decarbonization: that is, to stop emitting greenhouse gases to slow down global warming and its catastrophic consequences for life on Earth. SUEZ, an efficient and sustainable resource management company, wants to help fulfill this agenda through a global concept of digital transformation: Dinapsis.
“It is the conjunction of the digital, and hence the ‘Di’, and the synapse [la región entre neuronas donde se produce la comunicación entre ellas]. It arises as a combination of the experience and knowledge that we accumulate, with data in some cases dating back more than 100 years, technology and the integration of people in this transformation. It is a catalyst to accelerate public-private collaboration to the maximum ”, explains Guillermo Pascual, Director of Operations and Digital Transformation of SUEZ Spain. Dinapsis is a network of centers deployed throughout the country that intends to fulfill three functions with the same objective: ecological transition of urban space.
Public-private collaboration, through stable and consistent alliances, is what has to help us overcome the challenges we face as a society
Guillermo Pascual, Director of Digital Transformation at SUEZ
The first of its axes responds to the concept of operational intelligence. It’s about a hub operating that manages, in real time, the services and assets related to the integral water cycle and environmental health. The second is a space for “co-creation and alliances at the local level”. Through the Innovation Lab and a Showroom room, Dinapsis connects private capital, public entities and citizens themselves so that the spark of ideas can emerge on how to improve the city to make it greener and more efficient. And finally, Dinapsis is a range of technological tools that allow extracting data in real time and facing the transition from urban to digital management. Transfer the instruments to the municipalities so that they can transform themselves.
People at the controls of digital transformation
A trait of Dinapsis evokes a global trend of digital transformation: the symbiosis between the public and the private, their interdependence and coordinated action. “We are fully convinced that this collaboration is what has to help us, through stable and consistent alliances, to overcome the challenges we face as a society,” says Pascual. In practice, Dinapsis manifests itself with the deployment of six specialized centers (Madrid, Barcelona, Benidorm, Valencia, Cartagena and the Canary Islands) that in turn are nourished by the data and experience of managing the drinking water of more than 1,000 municipalities and 12 million people in Spain.
Among the main objectives of this alliance are those established by the UN for the 2030 Agenda, such as avoiding the use of water, promoting public transport, stopping greenhouse gas emissions and increasing urban resilience, in line with the global commitment to fight against and adaptation to climate change. Through the Dinapsis centers, SUEZ aspires to involve citizens in these great goals, so that they can provide solutions and evaluate those deployed by offering them the information that the network of centers has.
Dinapsis wants to make it clear that at the center of this digital transformation, literally at the controls, are people. “Although right now it seems that there are tasks that are carried out in a very simple way, that would not be possible without the experience of a person behind these systems calibrating and evaluating their operation,” Pascual details. “What we are doing is equipping these people with experience to be the managers of those systems. This is a reconversion of profiles that we are invigorating not only as a company but also as a tractor of the entire social ecosystem ”. Pascual gives a very clear example and is already underway, a project in which all the optimal management of work orders is assumed by former foremen or street workers because what is needed, behind the systems, is people with experience. “People are key in a digital transformation. If not, we would just call it digitization ”, he sums up.
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