This Tuesday (19), Procon-SP reported that it will fine the Extra supermarket chain for discrimination and a vexatious method of collection. The decision came after a publication viralized on social networks that the retailer was delivering empty meat trays until the product was paid at the checkout.
According to information from the G1, the case took place at a market unit in Jardim Ângela, on the outskirts of São Paulo (SP). The practice would also have taken place at a unit in Cambuci, in the central region of the city. Employees of both units told G1 that the strategy is used to prevent theft.
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In a statement, the Extra network commented on the case: “the network informs that this procedure is not part of its service policy, it is a specific procedural failure. As soon as it became aware of the fact, the store took steps so that the practice was immediately discontinued”.
The director of Procon-SP, Fernando Capez, said that if it is proven that the practice was adopted by units in certain neighborhoods, the fine could be made based on the company’s global revenue and reach R$ 10.9 million. If it was determined by the unit manager, the amount will be applied based on the store’s billing.
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