The General Pension and Social Security Authority announced proactive measures to update the data of retirees and beneficiaries without visiting service centers. The authority clarified that all retirees and beneficiaries are not required to come to the service centers to update their data, which will be updated proactively through electronic linkage systems with the competent authorities, or through the means of visual communication.
Mohammed Saif Al Hamli, Director General of the Authority, confirmed that the Pensions Authority has worked on a project to implement electronic linking operations with its partners from government agencies with the aim of proactively updating the data of retirees and beneficiaries in its systems, with the aim of alleviating them, as retirees and beneficiaries are no longer required to visit customer happiness centers after today to conduct The process of updating or what is known as the annual acknowledgment.
Al Hamli explained that the government’s approach to providing services during the last period witnessed a major shift towards focusing on proactive services of a personal nature to the customer, in addition to supporting digital services by enhancing interconnection and integration between government agencies to provide services that depend on direct interaction between them..and in line with this vision. The Authority is preparing to launch many proactive services that will contribute to increasing the insurance awareness of the insured and involving him in the insurance process in order to achieve the principle of joint responsibility between the Authority and its customers, which will give the insurance system the required balance in managing insurance benefits.
These procedures come as a continuation of what was done between the authority and the virtual administration for proactive services at the Ministry of “No Impossible”, and other government agencies, within the plans and facilities made to find innovative solutions to challenges, and to develop and provide services before the request, in order to meet the aspirations of the various groups covered by the pension law.
Commenting on this cooperation, Mohammed bin Taliah, head of government services for the UAE government, had previously indicated that the UAE government’s adoption of unconventional business models, based on developing proactive services and providing them to customers before the request, comes as an embodiment of the visions and directives of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, in re-designing the concepts and practices of government work and innovating a new generation of government services that facilitate people’s lives and enhance the country’s leadership and competitiveness regionally and globally.
In turn, Dr. Saeed Ali Bahbouh Al Naqbi, Acting Undersecretary of the Ministry of Justice, praised all the efforts that contributed to activating the linkage systems between the Ministry of Justice and the Pension Authority, stressing that such initiatives serve the government’s efforts to achieve quality in all government transactions, with the aim of making the UAE one of the best (5) Countries around the world in providing government services, and these achievements come from the belief in the importance of joint work among all state institutions to serve the general goals that ultimately highlight the high-level technical and technical capabilities of the UAE at the Arab and global levels.
For his part, Ahmed Ibrahim Al Marzouqi, Executive Director of the Administrative Support Sector at the Abu Dhabi Judicial Department, stressed that the cooperation efforts between the Department and the Pensions Authority had a positive impact in ending the daily review processes to obtain the necessary evidence for the continuation of the retirement pension disbursement from some of the categories covered by the Pensions Law. It highlights the extent to which cooperation between different entities can contribute to shortening many operational processes, especially in light of digital transformation and the expansion of the completion of various transactions and provision of services remotely.
Dubai Courts indicated that the quality of services provided to customers is directly related to meeting the quality standards necessary for the success of any service, and since the Pensions Authority covers a large segment of customers in the various emirates of the country, its cooperation with Dubai Courts was important to fulfill the requirements of the proactive update service for the data of customers with Dubai Courts. She pointed out that Dubai Courts, with their distinct technical and informational infrastructure, are always ready to provide support in all projects that support quality and excellence in the services of other government agencies.
Counselor Ahmed Mohammed Al Khatiri, Head of the Courts Department – Ras Al Khaimah, expressed the courts’ constant readiness to participate in projects that enhance the government’s vision in providing services of a proactive nature to customers, because the constant quest to develop services in order to make customers happy and gain their trust and satisfaction is what distinguishes agile governments, and because Development always accompanies the rapid change that occurs in our lives. Keeping up with it with a proactive thinking is an urgent matter to stay in the circle of excellence.
The Ministry of Health and Community Protection confirmed the ministry’s keenness to provide all aspects of support to the authority regarding the data of retirees, beneficiaries and other groups that had to review the authority on an annual basis to update its data to ensure the validity of the continuity of the payment of its pensions, noting that this coordination and cooperation between the two sides reflects the mutual desire to support all Efforts to provide quality services commensurate with the nature of these groups and to contribute to enhancing their quality of life.
Dr. Jamal Muhammad Al Kaabi, Undersecretary of the Department of Health – Abu Dhabi stressed that the cooperation and integration between the efforts of government institutions to continuously improve and develop the level of services provided to customers is an embodiment of the vision of the wise leadership to employ information technology and take advantage of digital transformation in developing the government work system to serve various segments of society. The Department of Health Abu Dhabi is making efforts to support the process of digital transformation, whose effects are positively reflected in the country’s attainment of advanced positions in global competitiveness indicators.
For its part, the Dubai Health Authority stressed that information is an essential pillar of planning and decision-making processes, and therefore the authority does not hesitate to strengthen partnerships with government institutions or others, if this would contribute to improving the quality of operations in any sector that is in the interest of development in the country Or contribute to alleviating the burdens on the authorities operating in the country or the customers, stressing that the authority will remain a supporter and partner in any projects that would enhance the quality of work in all our governmental and private institutions.
Muhammad Mahmoud Al Hammadi – retired – said that the authority’s decision to proactively update data for senior citizens of retirees and other categories is a decision that enhances the state’s efforts in providing value-added services to retirees, noting that the authority’s efforts in implementing the electronic linking process with the relevant institutions in the state confirms The high-level technical structure of our government institutions, which is a matter of pride in our government and its institutions.
In turn, Suad Al-Hashemi – retired – confirmed that the authority’s orientation towards proactively updating the data of retirees contributed to saving effort and time on the retirees, as it relieves them of the burden of frequent visits to the authority’s centers in order to update the data annually and when there is any emergency change in the status of eligibility during the year, which contributes to Improving the quality of life of retirees.
Ali Matar Al Mazrouei – retired – pointed out that proactively updating the data embodies the authority’s accompaniment to the electronic transformation processes in the country, and it also fulfills an important requirement from the requests of retirees whose living conditions or their distance from service centers do not help them to meet the requirements of modernization, and therefore this service comes to address One of the important challenges for diverse groups such as retired elderly, people of determination, women and minors is a very positive thing.
In turn, Hamad Khalifa Amer – deserved – affirmed that the authority’s proactive update of the data of the beneficiaries is a step that has an important impact on the lives of the beneficiaries, especially the students among them, as it enhances their ability to focus on matters that serve their academic path, and the matter becomes more important as the recipient is based on the affairs of modernization. For the rest of the family, as in my case, which gives an additional reason for the importance of this pioneering step by the Pensions Authority.
It is worth noting that these measures, which benefit about 43,000 customers, serve the digital transformation plan and direct the authority towards closing 50% of customer happiness centers.
The General Pension and Social Security Authority announced proactive measures to update the data of retirees and beneficiaries without visiting service centers. The authority clarified that all retirees and beneficiaries are not required to come to the service centers to update their data, which will be updated proactively through electronic linkage systems with the competent authorities, or through the means of visual communication.
Mohammed Saif Al Hamli, Director General of the Authority, confirmed that the Pensions Authority has worked on a project to implement electronic linking operations with its partners from government agencies with the aim of proactively updating the data of retirees and beneficiaries in its systems, with the aim of alleviating them, as retirees and beneficiaries are no longer required to visit customer happiness centers after today to conduct The process of updating or what is known as the annual acknowledgment.
Al Hamli explained that the government’s approach to providing services during the last period witnessed a major shift towards focusing on proactive services of a personal nature to the customer, in addition to supporting digital services by enhancing interconnection and integration between government agencies to provide services that depend on direct interaction between them..and in line with this vision. The Authority is preparing to launch many proactive services that will contribute to increasing the insurance awareness of the insured and involving him in the insurance process in order to achieve the principle of joint responsibility between the Authority and its customers, which will give the insurance system the required balance in managing insurance benefits.
These procedures come as a continuation of what was done between the authority and the virtual administration for proactive services at the Ministry of “No Impossible”, and other government agencies, within the plans and facilities made to find innovative solutions to challenges, and to develop and provide services before the request, in order to meet the aspirations of the various groups covered by the pension law.
Commenting on this cooperation, Mohammed bin Taliah, head of government services for the UAE government, had previously indicated that the UAE government’s adoption of unconventional business models, based on developing proactive services and providing them to customers before the request, comes as an embodiment of the visions and directives of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, in re-designing the concepts and practices of government work and innovating a new generation of government services that facilitate people’s lives and enhance the country’s leadership and competitiveness regionally and globally.
In turn, Dr. Saeed Ali Bahbouh Al Naqbi, Acting Undersecretary of the Ministry of Justice, praised all the efforts that contributed to activating the linkage systems between the Ministry of Justice and the Pension Authority, stressing that such initiatives serve the government’s efforts to achieve quality in all government transactions, with the aim of making the UAE one of the best (5) Countries around the world in providing government services, and these achievements come from the belief in the importance of joint work among all state institutions to serve the general goals that ultimately highlight the high-level technical and technical capabilities of the UAE at the Arab and global levels.
For his part, Ahmed Ibrahim Al Marzouqi, Executive Director of the Administrative Support Sector at the Abu Dhabi Judicial Department, stressed that the cooperation efforts between the Department and the Pensions Authority had a positive impact in ending the daily review processes to obtain the necessary evidence for the continuation of the retirement pension disbursement from some of the categories covered by the Pensions Law. It highlights the extent to which cooperation between different entities can contribute to shortening many operational processes, especially in light of digital transformation and the expansion of the completion of various transactions and provision of services remotely.
Dubai Courts indicated that the quality of services provided to customers is directly related to meeting the quality standards necessary for the success of any service, and since the Pensions Authority covers a large segment of customers in the various emirates of the country, its cooperation with Dubai Courts was important to fulfill the requirements of the proactive update service for the data of customers with Dubai Courts. She pointed out that Dubai Courts, with their distinct technical and informational infrastructure, are always ready to provide support in all projects that support quality and excellence in the services of other government agencies.
Counselor Ahmed Mohammed Al Khatiri, Head of the Courts Department – Ras Al Khaimah, expressed the courts’ constant readiness to participate in projects that enhance the government’s vision in providing services of a proactive nature to customers, because the constant quest to develop services in order to make customers happy and gain their trust and satisfaction is what distinguishes agile governments, and because Development always accompanies the rapid change that occurs in our lives. Keeping up with it with a proactive thinking is an urgent matter to stay in the circle of excellence.
The Ministry of Health and Community Protection confirmed the ministry’s keenness to provide all aspects of support to the authority regarding the data of retirees, beneficiaries and other groups that had to review the authority on an annual basis to update its data to ensure the validity of the continuity of the payment of its pensions, noting that this coordination and cooperation between the two sides reflects the mutual desire to support all Efforts to provide quality services commensurate with the nature of these groups and to contribute to enhancing their quality of life.
Dr. Jamal Muhammad Al Kaabi, Undersecretary of the Department of Health – Abu Dhabi stressed that the cooperation and integration between the efforts of government institutions to continuously improve and develop the level of services provided to customers is an embodiment of the vision of the wise leadership to employ information technology and take advantage of digital transformation in developing the government work system to serve various segments of society. The Department of Health Abu Dhabi is making efforts to support the process of digital transformation, whose effects are positively reflected in the country’s attainment of advanced positions in global competitiveness indicators.
For its part, the Dubai Health Authority stressed that information is an essential pillar of planning and decision-making processes, and therefore the authority does not hesitate to strengthen partnerships with government institutions or others, if this would contribute to improving the quality of operations in any sector that is in the interest of development in the country Or contribute to alleviating the burdens on the authorities operating in the country or the customers, stressing that the authority will remain a supporter and partner in any projects that would enhance the quality of work in all our governmental and private institutions.
Muhammad Mahmoud Al Hammadi – retired – said that the authority’s decision to proactively update data for senior citizens of retirees and other categories is a decision that enhances the state’s efforts in providing value-added services to retirees, noting that the authority’s efforts in implementing the electronic linking process with the relevant institutions in the state confirms The high-level technical structure of our government institutions, which is a matter of pride in our government and its institutions.
In turn, Suad Al-Hashemi – retired – confirmed that the authority’s orientation towards proactively updating the data of retirees contributed to saving effort and time on the retirees, as it relieves them of the burden of frequent visits to the authority’s centers in order to update the data annually and when there is any emergency change in the status of eligibility during the year, which contributes to Improving the quality of life of retirees.
Ali Matar Al Mazrouei – retired – pointed out that proactively updating the data embodies the authority’s accompaniment to the electronic transformation processes in the country, and it also fulfills an important requirement from the requests of retirees whose living conditions or their distance from service centers do not help them to meet the requirements of modernization, and therefore this service comes to address One of the important challenges for diverse groups such as retired elderly, people of determination, women and minors is a very positive thing.
In turn, Hamad Khalifa Amer – deserved – affirmed that the authority’s proactive update of the data of the beneficiaries is a step that has an important impact on the lives of the beneficiaries, especially the students among them, as it enhances their ability to focus on matters that serve their academic path, and the matter becomes more important as the recipient is based on the affairs of modernization. For the rest of the family, as in my case, which gives an additional reason for the importance of this pioneering step by the Pensions Authority.
It is worth noting that these measures, which benefit about 43,000 customers, serve the digital transformation plan and direct the authority towards closing 50% of customer happiness centers.
The General Pension and Social Security Authority announced proactive measures to update the data of retirees and beneficiaries without visiting service centers. The authority clarified that all retirees and beneficiaries are not required to come to the service centers to update their data, which will be updated proactively through electronic linkage systems with the competent authorities, or through the means of visual communication.
Mohammed Saif Al Hamli, Director General of the Authority, confirmed that the Pensions Authority has worked on a project to implement electronic linking operations with its partners from government agencies with the aim of proactively updating the data of retirees and beneficiaries in its systems, with the aim of alleviating them, as retirees and beneficiaries are no longer required to visit customer happiness centers after today to conduct The process of updating or what is known as the annual acknowledgment.
Al Hamli explained that the government’s approach to providing services during the last period witnessed a major shift towards focusing on proactive services of a personal nature to the customer, in addition to supporting digital services by enhancing interconnection and integration between government agencies to provide services that depend on direct interaction between them..and in line with this vision. The Authority is preparing to launch many proactive services that will contribute to increasing the insurance awareness of the insured and involving him in the insurance process in order to achieve the principle of joint responsibility between the Authority and its customers, which will give the insurance system the required balance in managing insurance benefits.
These procedures come as a continuation of what was done between the authority and the virtual administration for proactive services at the Ministry of “No Impossible”, and other government agencies, within the plans and facilities made to find innovative solutions to challenges, and to develop and provide services before the request, in order to meet the aspirations of the various groups covered by the pension law.
Commenting on this cooperation, Mohammed bin Taliah, head of government services for the UAE government, had previously indicated that the UAE government’s adoption of unconventional business models, based on developing proactive services and providing them to customers before the request, comes as an embodiment of the visions and directives of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, in re-designing the concepts and practices of government work and innovating a new generation of government services that facilitate people’s lives and enhance the country’s leadership and competitiveness regionally and globally.
In turn, Dr. Saeed Ali Bahbouh Al Naqbi, Acting Undersecretary of the Ministry of Justice, praised all the efforts that contributed to activating the linkage systems between the Ministry of Justice and the Pension Authority, stressing that such initiatives serve the government’s efforts to achieve quality in all government transactions, with the aim of making the UAE one of the best (5) Countries around the world in providing government services, and these achievements come from the belief in the importance of joint work among all state institutions to serve the general goals that ultimately highlight the high-level technical and technical capabilities of the UAE at the Arab and global levels.
For his part, Ahmed Ibrahim Al Marzouqi, Executive Director of the Administrative Support Sector at the Abu Dhabi Judicial Department, stressed that the cooperation efforts between the Department and the Pensions Authority had a positive impact in ending the daily review processes to obtain the necessary evidence for the continuation of the retirement pension disbursement from some of the categories covered by the Pensions Law. It highlights the extent to which cooperation between different entities can contribute to shortening many operational processes, especially in light of digital transformation and the expansion of the completion of various transactions and provision of services remotely.
Dubai Courts indicated that the quality of services provided to customers is directly related to meeting the quality standards necessary for the success of any service, and since the Pensions Authority covers a large segment of customers in the various emirates of the country, its cooperation with Dubai Courts was important to fulfill the requirements of the proactive update service for the data of customers with Dubai Courts. She pointed out that Dubai Courts, with their distinct technical and informational infrastructure, are always ready to provide support in all projects that support quality and excellence in the services of other government agencies.
Counselor Ahmed Mohammed Al Khatiri, Head of the Courts Department – Ras Al Khaimah, expressed the courts’ constant readiness to participate in projects that enhance the government’s vision in providing services of a proactive nature to customers, because the constant quest to develop services in order to make customers happy and gain their trust and satisfaction is what distinguishes agile governments, and because Development always accompanies the rapid change that occurs in our lives. Keeping up with it with a proactive thinking is an urgent matter to stay in the circle of excellence.
The Ministry of Health and Community Protection confirmed the ministry’s keenness to provide all aspects of support to the authority regarding the data of retirees, beneficiaries and other groups that had to review the authority on an annual basis to update its data to ensure the validity of the continuity of the payment of its pensions, noting that this coordination and cooperation between the two sides reflects the mutual desire to support all Efforts to provide quality services commensurate with the nature of these groups and to contribute to enhancing their quality of life.
Dr. Jamal Muhammad Al Kaabi, Undersecretary of the Department of Health – Abu Dhabi stressed that the cooperation and integration between the efforts of government institutions to continuously improve and develop the level of services provided to customers is an embodiment of the vision of the wise leadership to employ information technology and take advantage of digital transformation in developing the government work system to serve various segments of society. The Department of Health Abu Dhabi is making efforts to support the process of digital transformation, whose effects are positively reflected in the country’s attainment of advanced positions in global competitiveness indicators.
For its part, the Dubai Health Authority stressed that information is an essential pillar of planning and decision-making processes, and therefore the authority does not hesitate to strengthen partnerships with government institutions or others, if this would contribute to improving the quality of operations in any sector that is in the interest of development in the country Or contribute to alleviating the burdens on the authorities operating in the country or the customers, stressing that the authority will remain a supporter and partner in any projects that would enhance the quality of work in all our governmental and private institutions.
Muhammad Mahmoud Al Hammadi – retired – said that the authority’s decision to proactively update data for senior citizens of retirees and other categories is a decision that enhances the state’s efforts in providing value-added services to retirees, noting that the authority’s efforts in implementing the electronic linking process with the relevant institutions in the state confirms The high-level technical structure of our government institutions, which is a matter of pride in our government and its institutions.
In turn, Suad Al-Hashemi – retired – confirmed that the authority’s orientation towards proactively updating the data of retirees contributed to saving effort and time on the retirees, as it relieves them of the burden of frequent visits to the authority’s centers in order to update the data annually and when there is any emergency change in the status of eligibility during the year, which contributes to Improving the quality of life of retirees.
Ali Matar Al Mazrouei – retired – pointed out that proactively updating the data embodies the authority’s accompaniment to the electronic transformation processes in the country, and it also fulfills an important requirement from the requests of retirees whose living conditions or their distance from service centers do not help them to meet the requirements of modernization, and therefore this service comes to address One of the important challenges for diverse groups such as retired elderly, people of determination, women and minors is a very positive thing.
In turn, Hamad Khalifa Amer – deserved – affirmed that the authority’s proactive update of the data of the beneficiaries is a step that has an important impact on the lives of the beneficiaries, especially the students among them, as it enhances their ability to focus on matters that serve their academic path, and the matter becomes more important as the recipient is based on the affairs of modernization. For the rest of the family, as in my case, which gives an additional reason for the importance of this pioneering step by the Pensions Authority.
It is worth noting that these measures, which benefit about 43,000 customers, serve the digital transformation plan and direct the authority towards closing 50% of customer happiness centers.
The General Pension and Social Security Authority announced proactive measures to update the data of retirees and beneficiaries without visiting service centers. The authority clarified that all retirees and beneficiaries are not required to come to the service centers to update their data, which will be updated proactively through electronic linkage systems with the competent authorities, or through the means of visual communication.
Mohammed Saif Al Hamli, Director General of the Authority, confirmed that the Pensions Authority has worked on a project to implement electronic linking operations with its partners from government agencies with the aim of proactively updating the data of retirees and beneficiaries in its systems, with the aim of alleviating them, as retirees and beneficiaries are no longer required to visit customer happiness centers after today to conduct The process of updating or what is known as the annual acknowledgment.
Al Hamli explained that the government’s approach to providing services during the last period witnessed a major shift towards focusing on proactive services of a personal nature to the customer, in addition to supporting digital services by enhancing interconnection and integration between government agencies to provide services that depend on direct interaction between them..and in line with this vision. The Authority is preparing to launch many proactive services that will contribute to increasing the insurance awareness of the insured and involving him in the insurance process in order to achieve the principle of joint responsibility between the Authority and its customers, which will give the insurance system the required balance in managing insurance benefits.
These procedures come as a continuation of what was done between the authority and the virtual administration for proactive services at the Ministry of “No Impossible”, and other government agencies, within the plans and facilities made to find innovative solutions to challenges, and to develop and provide services before the request, in order to meet the aspirations of the various groups covered by the pension law.
Commenting on this cooperation, Mohammed bin Taliah, head of government services for the UAE government, had previously indicated that the UAE government’s adoption of unconventional business models, based on developing proactive services and providing them to customers before the request, comes as an embodiment of the visions and directives of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, in re-designing the concepts and practices of government work and innovating a new generation of government services that facilitate people’s lives and enhance the country’s leadership and competitiveness regionally and globally.
In turn, Dr. Saeed Ali Bahbouh Al Naqbi, Acting Undersecretary of the Ministry of Justice, praised all the efforts that contributed to activating the linkage systems between the Ministry of Justice and the Pension Authority, stressing that such initiatives serve the government’s efforts to achieve quality in all government transactions, with the aim of making the UAE one of the best (5) Countries around the world in providing government services, and these achievements come from the belief in the importance of joint work among all state institutions to serve the general goals that ultimately highlight the high-level technical and technical capabilities of the UAE at the Arab and global levels.
For his part, Ahmed Ibrahim Al Marzouqi, Executive Director of the Administrative Support Sector at the Abu Dhabi Judicial Department, stressed that the cooperation efforts between the Department and the Pensions Authority had a positive impact in ending the daily review processes to obtain the necessary evidence for the continuation of the retirement pension disbursement from some of the categories covered by the Pensions Law. It highlights the extent to which cooperation between different entities can contribute to shortening many operational processes, especially in light of digital transformation and the expansion of the completion of various transactions and provision of services remotely.
Dubai Courts indicated that the quality of services provided to customers is directly related to meeting the quality standards necessary for the success of any service, and since the Pensions Authority covers a large segment of customers in the various emirates of the country, its cooperation with Dubai Courts was important to fulfill the requirements of the proactive update service for the data of customers with Dubai Courts. She pointed out that Dubai Courts, with their distinct technical and informational infrastructure, are always ready to provide support in all projects that support quality and excellence in the services of other government agencies.
Counselor Ahmed Mohammed Al Khatiri, Head of the Courts Department – Ras Al Khaimah, expressed the courts’ constant readiness to participate in projects that enhance the government’s vision in providing services of a proactive nature to customers, because the constant quest to develop services in order to make customers happy and gain their trust and satisfaction is what distinguishes agile governments, and because Development always accompanies the rapid change that occurs in our lives. Keeping up with it with a proactive thinking is an urgent matter to stay in the circle of excellence.
The Ministry of Health and Community Protection confirmed the ministry’s keenness to provide all aspects of support to the authority regarding the data of retirees, beneficiaries and other groups that had to review the authority on an annual basis to update its data to ensure the validity of the continuity of the payment of its pensions, noting that this coordination and cooperation between the two sides reflects the mutual desire to support all Efforts to provide quality services commensurate with the nature of these groups and to contribute to enhancing their quality of life.
Dr. Jamal Muhammad Al Kaabi, Undersecretary of the Department of Health – Abu Dhabi stressed that the cooperation and integration between the efforts of government institutions to continuously improve and develop the level of services provided to customers is an embodiment of the vision of the wise leadership to employ information technology and take advantage of digital transformation in developing the government work system to serve various segments of society. The Department of Health Abu Dhabi is making efforts to support the process of digital transformation, whose effects are positively reflected in the country’s attainment of advanced positions in global competitiveness indicators.
For its part, the Dubai Health Authority stressed that information is an essential pillar of planning and decision-making processes, and therefore the authority does not hesitate to strengthen partnerships with government institutions or others, if this would contribute to improving the quality of operations in any sector that is in the interest of development in the country Or contribute to alleviating the burdens on the authorities operating in the country or the customers, stressing that the authority will remain a supporter and partner in any projects that would enhance the quality of work in all our governmental and private institutions.
Muhammad Mahmoud Al Hammadi – retired – said that the authority’s decision to proactively update data for senior citizens of retirees and other categories is a decision that enhances the state’s efforts in providing value-added services to retirees, noting that the authority’s efforts in implementing the electronic linking process with the relevant institutions in the state confirms The high-level technical structure of our government institutions, which is a matter of pride in our government and its institutions.
In turn, Suad Al-Hashemi – retired – confirmed that the authority’s orientation towards proactively updating the data of retirees contributed to saving effort and time on the retirees, as it relieves them of the burden of frequent visits to the authority’s centers in order to update the data annually and when there is any emergency change in the status of eligibility during the year, which contributes to Improving the quality of life of retirees.
Ali Matar Al Mazrouei – retired – pointed out that proactively updating the data embodies the authority’s accompaniment to the electronic transformation processes in the country, and it also fulfills an important requirement from the requests of retirees whose living conditions or their distance from service centers do not help them to meet the requirements of modernization, and therefore this service comes to address One of the important challenges for diverse groups such as retired elderly, people of determination, women and minors is a very positive thing.
In turn, Hamad Khalifa Amer – deserved – affirmed that the authority’s proactive update of the data of the beneficiaries is a step that has an important impact on the lives of the beneficiaries, especially the students among them, as it enhances their ability to focus on matters that serve their academic path, and the matter becomes more important as the recipient is based on the affairs of modernization. For the rest of the family, as in my case, which gives an additional reason for the importance of this pioneering step by the Pensions Authority.
It is worth noting that these measures, which benefit about 43,000 customers, serve the digital transformation plan and direct the authority towards closing 50% of customer happiness centers.