Without a doubt, the American company PayPal has become one of the payment alternatives most used in the world and Mexico is no exception. This app offers endless advantages that have allowed online shopping and payments be easier and safer.
However, under the digital payment system, saying goodbye to one of the great benefits that has kept him as one of the customer favorites all over the world.
On this occasion we are talking about refunded returns, which at the end of next November will be disabled by the applicationwhich undoubtedly becomes bad news for users.
Generally speaking, this benefit that PayPal offered since 2019, allowed users to request a refund on shipping costs when making a return when the product was paid with the aforementioned payment system.
In this way, customers had the option of recover return shipping coststhat, in the case of Mexico, these should not be higher than 500 pesos and up to 12 times a year on eligible items. However, this attractive benefit now has its days numbered, so he informed his PayPa usersl on one of their support pages.
“As of November 27, 2022, PayPal will no longer provide the refund return service or accept refund requests for return shipping costs. Please be sure to submit eligible claims by the above date to ensure they are received and reviewed as usual.”
Since PayPal have said that this decision responds to the service need to be “constantly updating and developing new features for our customers. Sometimes certain services need to be removed as part of these changes.”
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In addition to this, the platform adds that the deadline to submit an applicationd for one refunded return It will be next November 26 at 11:59 pm
Similarly, he points out that if a refund request is in process, after refund returns are disabled, the process will remain as it is today and if it is approved, the customer will receive the benefit.
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