The new open stage in Renfe with the arrival of Álvaro Fernández Heredia to its presidency begins to be reflected in its structure. The first executive of the rail operator has given Green Light to the restructuring of your traveler subsidiaryin charge of the commercial business (in competition with other operators) and public service (in monopoly and subsidized by the State).
It will be the seconds that will be especially enhanced with the new organization, which will be aligned with the pretensions of the Minister of Transportation, Óscar Puente, who forced the outflow of white Raül for Reenfocar Renfe to a more focused on the proximity traveler and less in the competitiveness of the passenger market.
Consequently, Heredia will give entry to three new directors and three other responsible for different key areas that will be dedicated to Improve near and medium distance services offered by the state operator at a key moment, given the next liberalization of these. The focus is on reinforce critical moments when incidents happen On the network, a key point in which the new president has put his attention once landed at the public entity offices.
The clearest example of this is the search for a new profile that occupies the new address of the Traveler’s Security and Experience Technical Areawhich will be focused on improving the immediate response to the incidents and levels of the service offered.
Below it, Renfe is looking for a new Customer headwhich will work side by side with two other profiles pending incorporation: a Human Resources Director and a RRHH Strategy and Development Responsiblewith a view to reformulating personnel management policies.
The operator has also published an offer in search of a new director of the High speed business area and commercial serviceswhich must devote their efforts to define a new commercial strategy and the management of liberalized services that compete against Ouigo, Iro and the future operators that enter the network. A vacant place will also be covered in the economic-financial direction.
Also, with a view to achieving an overview of the movements and advancing in the development of the single transport card, Renfe has taken a place for a place in search of a Technical Manager of Planning and Mobilitywhich will predictably hung from Christian Muñoz, current public service director, planning and strategic development of urban mobility, signed months ago, and has been dealing with conflicts nearby.
As for the structure, the new Renfe travelers will group the seven territorial management dedicated to managing the vicinity and medium distance in a single public service direction; and will do the same with three high -speed and long distance managementwhich will go to a single commercial services.
At the same time, All corporate areas will become business unitsso that a superstructure will be created with a total of eight profiles, compared to the current 11, which complements the existing one, which will be reduced. The company justifies this movement as a I try to bring travelers closerso that the new organization will be closer to decision making.
Travelers record at OSP: 501.9 million
Heredia’s commitment to trains considered “public service obligation”, which integrates those of Cercanías, Media Distance and Avant, arrives coinciding with the Travelers record of this type of trains. In total, more 501.9 million people They made use of these services subsidized by the State, the largest volume of their historical series, exceeding almost 10 million the figure of the previous year, 2023. By areas, Cercanías moved to 442 million; Medium distance to 39.9; and the AVANT to 13.6 million.
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