The Emirates Health Services Corporation continues its ongoing efforts to reduce government bureaucracy and improve customer experience, as the number of people benefiting from the telemedicine service has exceeded more than two thousand two hundred 2,200 customers annually, which has contributed to reducing more than 4,400 visits to service centers.
The Emirates Health Services Corporation has achieved a qualitative leap in the telemedicine service, with the number of people benefiting from the service reaching more than 2,200 people annually. This service covers a wide range of chronic health conditions such as diabetes, high blood pressure, and high cholesterol, which has greatly contributed to improving the level of health care and reducing the burden on health centers.
The telemedicine service contributed to reducing more than 4,400 visits to service centers, and saving 44,000 minutes annually. The service delivery time was also reduced from 30 to 20 minutes.
These improvements come in the context of the government’s move towards simplifying procedures, accelerating the pace of service provision, and facilitating access to health care without complications.
The “Zero Government Bureaucracy” program aims to reduce unnecessary procedures and raise the efficiency of government performance, and the results are expected to be evaluated by the end of 2024.
Emirates Health Services enhances bureaucracy through “telemedicine”
Report: Nasser Al-Rumaithi#Etihad_NewsCenter pic.twitter.com/saCN4XlzPt
– Al-Dar Sciences – Al-Ittihad News Center (@oloumaldar) October 6, 2024
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