Amidst international achievements, amidst the chaos of a noisy New York emergency room, Mauricio González’s career culminated in unexpected fame. He is a social media icon. This success in new digital communication platforms is perhaps related to the fact that he writes prescriptions by hand, that he continues to believe in auscultation, that he cares about clinical touch for diagnosis. With analogical thinking, he revolutionized digital communication. He believes in the importance of what he communicates. It is not distant, it is not cold, it is not closed in its knowledge. Dr. Mau is creating social change by sharing his life passion. Complexity became understandable. His approach to the world is pedagogical. He does not hide anything from us, but rather reveals to us what he himself understands. Does not recommend, shares.
Understands technology and uses it. But he also knows that there is no way to build the bridges that a glance builds. Artificial intelligence can help generate diagnoses, but it will never replace touch. Social networks give you global reach, but they are not enough. What communicates is not the format, but its passion for sharing knowledge. The recipe of a lifetime is there, for whoever wants to take it.
Mauricio González “Dr. Mau”José Carlos Martínez
We sat down with Dr. Mauricio González in our offices in Mexico City to celebrate his recent appointment as a UNICEF ambassador. Its warmth is felt immediately. Something about him, a naturally restless being, radiates calm. He is a nice person. And what you have to say matters.
This interview has been edited for easier reading.
WIRED: Do you still like being a doctor?
Dr. Mau: Medicine is fascinating. I have three important reasons to continue doing what I do. First of all, it keeps me humble as a human being. Medicine constantly lets you know that you don’t know everything, that you have to continue studying, that you have to consult people who have more experience than you. It is a form of simplicity in this crazy world, full of pretensions. Second, the ER is a gym for cognitive flexibility. At one moment I have a patient with pancreatitis and the next I have bleeding from the digestive tract and then I have a child with pneumonia. Then comes a myocardial infarction. To deal with all this, you have to be flexible in mind and jump between completely different pathologies. Third, when working in an emergency room, you collaborate; You create bonds with residents, medical students, doctors, nurses, administrators, paramedics… This way of interacting and maintaining harmony between people who do different tasks is beautiful. Something very particular in my life is that silence and loneliness cause me stress. I admire people who can sit in silence and isolation. People like writers who can sit at a computer and think and write for hours. That causes me stress. The emergency room, being so chaotic, is like music to my ears. In this chaos, I know exactly what to do. That gives me peace of mind and that’s why I also love what I do. Finally, I love working with patients who have chronic-degenerative diseases such as diabetes or obesity. These patients need to be heard, they need to be educated and that is also a fundamental part of my career as a doctor.
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