The cruise that celebrates 30 years of the career of the sertaneja duo Zezé di Camargo and Luciano caused confusion and revolt among passengers with the cancellation of some tickets. A couple bought the tour for R$ 13 thousand and cannot board.
According to the company responsible, PromoAção, a restriction by the National Health Surveillance Agency (Anvisa), which determines a maximum occupancy of 75% of the cruise’s passenger capacity, caused the confusion. The company confirmed that 250 passengers had their cabins canceled. The information is from the Uol portal.
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However, several passengers arrived at the Port of Santos to board and were not even able to obtain answers about the confirmation of their entries. People raged and rioted in protest.
The company said that people living near the Port of Santos would have their trips canceled. The same problem occurred with Wesley Safadão’s cruise, also from PromoAção.
The company promises that customers who were unable to board this cruise will be able to choose a new trip, letter of credit to use in 2022 or refund as soon as possible.
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