For years, the text writing application that has dominated the market is wordswhich comes with the entire set of Microsoft Office, package that has been essential for all types of jobs, since with Excel Data tables are easy to create and PowerPoint Help with school or work exhibitions. However, not everything is perfect, and now it has been shared that a certain error has been present for those who do not stop creating documents such as contracts or different templates.
A serious flaw in the latest version of words is causing files to be deleted when saving them, causing concern among users. According to the technical support website, this error occurs in version 2409 of the desktop client and affects all documents formatted Word or RTF. The problem arises when saving a copy of the file to the local drive under certain conditions, which can result in the loss of hours of work, something that has alarmed users who depend on this tool for their daily tasks.
The problem occurs when files have uppercase extensions (.DOCX, .RTF) or include the # symbol in the document name. Under these circumstances, when you try to save the file, it disappears instantly. Fortunately, it has been indicated that the file can be easily recovered from the Recycle Bin as long as this procedure is followed in time. Additionally, it is recommended to change the file extension to lowercase and remove any special characters from the name to avoid the problem.
Although Microsoft is already investigating the origin of the failure and a patch is expected in the coming weeks, the company has offered some preventive advice. Among them, it is suggested to save files manually before closing Word, and disable the option to show Backstage view when saving or opening files using keyboard shortcuts. This can be done by going to Options > Save > Do not show Backstage view.
It is not uncommon for problems to arise with software updates, as has happened on this occasion. However, although they generate frustration among users, Microsoft It usually resolves these errors quickly. Those who depend on Word are advised to keep an eye out for upcoming patches to avoid losing valuable files.
Via: M.S.
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