You may have recently experienced some problems with your old MacBook Pro, seeing how this one refuses to hold charge beyond 1%, leaving it unable to fulfill its laptop functions. But don’t worry, you won’t have to change computers, as Apple is offering to solve your problem for free.
And it is that the company has just launched a battery replacement program for MacBook Pro 2016 and 2017 models, in view of a problem derived from a production failure in them. On the one hand, Apple has just released macOS 11.2.1 and a complementary update for macOS Catalina 10.15.7, aimed at fixing this battery failure. However, it seems that this solution has not been able to solve the problem in 100% of users.
So that, from Apple they assure that is «a very small number of customers»Affected, and that the battery status of the affected laptops should now show the “Recommended Service” warning, recommended to users to take their devices to the company’s technical service.
A warning that we can check through the battery status messages of your device, by clicking on the battery icon, or through System Preferences. However, then we leave you the official list of devices that Apple has marked as affected:
- MacBook Pro (13-inch, 2016, two Thunderbolt 3 ports)
- MacBook Pro (13-inch, 2017, two Thunderbolt 3 ports)
- MacBook Pro (13-inch, 2016, four Thunderbolt 3 ports)
- MacBook Pro (13-inch, 2017, four Thunderbolt 3 ports)
- MacBook Pro (15-inch, 2016)
- MacBook Pro (15-inch, 2017)
It should be noted that this not the first replacement program to which they have been forced to incur from Apple with these laptops. Already in 2015 the company was forced to repair for free all the models sold by the company between September 2015 and February 2017, something that again we saw again in its 2018 model, with 13-inch models manufactured between October 2016 and October 2017 showing the even more worrisome danger of a battery that tended to swell.