The Roblox video game platform has been out of service for more than two days. “We are doing the coolest things. We will be back soon ”, announces his page. As published The Verge, users of the popular virtual space began to detect problems in the early hours of Friday. Since then, the company has published several tweets in which it claims to be working to restore the platform and apologizes to its users.
In the latest communication, sent on the same social network last night, it is announced that an “internal underlying cause” of the blackout has been identified. “We are in the process of developing the necessary engineering and maintenance work to restore Roblox as soon as possible,” the tweet continues. For now, its main website is still inactive and on the status page it is confirmed that the service disruption persists.
Initially it was speculated that the cause of the drop could be an in-game promotion of the Chipotle fast food franchise. Just before the blackout and as part of the Halloween event, the chain had started giving out free burritos at a virtual restaurant. The possibility that the problems are related to this campaign was ruled out yesterday by Roblox. “We know that the blackout is not related to any specific experience or collaboration of the platform.” Similarly, the company assured in a statement sent to The Verge that there have not been “external intrusions” either.
Roblox, which was born in 2006 and grew especially during the pandemic, now exceeds 40 million daily users, most of them under 13 years of age. The platform has similar characteristics to Minecraft and allows players to develop and trade their own worlds and titles.
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